Case Study: Be Well Primary Care achieves faster patient check-in and reduced administrative burden with eClinicalWorks

Be Well Primary Care - Customer Case Study

Be Well Primary Care faced time-consuming document management and patient intake challenges, with staff spending hours scanning paperwork and patients waiting longer in the lobby to complete forms. The practice turned to eClinicalWorks, using healow Sign, healow Connect, and Kiosk to reduce manual paperwork and improve the check-in process.

With eClinicalWorks, Be Well Primary Care enabled patients to complete forms online, streamlined HIPAA form exchange, and cut down on scanning and document handling. The results were measurable: 95% of patients now arrive with all forms completed, wait times have decreased, administrative burden has dropped, and patient satisfaction has improved.

Be Well Primary Care

Miriam Reyes

Head of Special Projects