Birdeye B2B Case Studies & Customer Successes

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Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Case Studies

Showing 165 Birdeye Customer Success Stories

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How 000 Plumbing Services increased their online presence and got more leads with Birdeye's all-in-one platform

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How 7 Pearls Dental generates hundreds of 5-star reviews that shine as bright as their patients' teeth

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Academy Mortgage achieves major review growth and boosts online visibility with Birdeye

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Accent Roofing Service achieves 2,000+ reviews and 18,000+ visitors with Birdeye

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Affordable Family Storage achieves a 5x increase in customer reviews and higher ratings with Birdeye

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American Pacific Mortgage achieves 11,000+ reviews and a 4.96-star average with Birdeye

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How Archer’s Bikes Mastered Social Media with Birdeye

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Aspen Dental achieves faster patient acquisition and 4x more Google reviews with Birdeye

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Aspen Dental achieves customer experience transformation across 900 offices with Birdeye

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Finding new routes to success with Birdeye Reviews

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Axia Women’s Health achieves 600% increase in patient responses with Birdeye

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Baileys Domestic Appliances' Success with Online Optimisation

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Bath Fitter achieves more leads, higher ratings, and increased referrals with Birdeye

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Baton Rouge Telco Federal Credit Union achieves top local search ranking and 300+ authentic member reviews with Birdeye

Baton Rouge Telco Federal Credit Union logo

BeCreative360's Strategic Use of Birdeye Webchat

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Bed Pros achieves 4x more reviews and increased revenue with Birdeye

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Bekins Moving Solutions achieves major review growth and improved online reputation with Birdeye

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Elevating the Digital Dining Experience

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Bird (formerly MessageBird) achieves first-class CX and higher customer retention with Birdeye

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How Bizinga Navigates Success through Innovative Sales and Birdeye

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Black Bear Diner achieves scalable review management and a 4‑star rating with Birdeye

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Blaze Pizza achieves consistent high ratings and rapid expansion with Birdeye Insights

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Blaze Pizza achieves customer-driven growth and raving-fan experiences with Birdeye

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Curating a perfect digital blend with Birdeye

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How they surged their business using fool-proof reputation management

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BlueJeans by Verizon achieves improved customer retention and programmatic CX with Birdeye

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Body Pleasure Piercing uses consistent customer experience to increase reviews by 304%

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Boise Mountain Eyecare achieves 2,488% Google review growth and local search dominance with Birdeye

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Boston Fit Body Boot Camp achieves 133 new Google reviews with Birdeye via MINDBODY integration

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Brockport Smiles achieves 300+ Google reviews and improved patient communication with BirdEye

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Brother International achieves improved customer experience and revenue growth with Birdeye

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How this local tyre shop is driving online reputation to new heights

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Castle Homes Property Services Building Better Customer Relationships with Birdeye

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Cenegenics achieves improved customer experience and higher search rankings with Birdeye

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Driving Digital Engagement with CF Search Marketing and Birdeye

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Elevating Member Satisfaction with 1.7k New Reviews and Counting

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How Chateau Development uses Inbox as a competitive advantage

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How Churchills Sports Bar scored big reviews with Birdeye

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Coastal Ridge Real Estate achieves 7x more Google reviews and raises nationwide rating from 3.5 to 4.1 with Birdeye

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Optimizing Coleman Taylor Transmissions' Online Presence with Birdeye Listings

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Complete Care achieves 3,000% review growth and boosts patient acquisition with Birdeye

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CornerStone Staffing achieves consistent customer experience and improved online ratings across 11 locations with Birdeye

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Creekmore Marketing achieves a doubled client base and 95% retention with BirdEye

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Cunningham Restaurant Group achieves improved local SEO and guest experiences with Birdeye

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CYM Living's Multi-Location Social Breakthrough with Birdeye

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D4C Dental's Success with Birdeye Insights AI

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David’s Bridal achieves exceptional omnichannel experiences and dramatic review & NPS growth with Birdeye

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David's Bridal achieves a 70+ NPS and transforms customer experience with Birdeye

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How Drop Dead Pest Control provides jaw-dropping customer experience across multiple franchises.

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Echo Wireless achieves 147 webchat leads and unified customer interactions with Birdeye

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Elevate Roofing Building a Bigger Presence with Social AI

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How Elite Body Contouring shaped up their online presence 3X over

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How they gained more clients and over 1000 positive reviews

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Reaching new heights with Birdeye’s partner

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Exclusive Furniture achieves rapid lead growth (480 new leads), 2‑minute response time and 61% more website visits with Birdeye

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Scott closes the experience gap at every stage of the customer journey

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How Fairlawn Real Estate upgraded their reputation & digital curb appeal with Birdeye

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Family Care Center achieves higher ratings and standout local visibility with Birdeye

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Generating revenue from reviews with Google Seller Ratings

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Foundation Partners Group Enhances Customer Care with Birdeye AI

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Furnace Family improved customer engagement & online reputation

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Providing streamlined support with Reviews, Messaging, and Webchat

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Gerry Wood Auto Group achieves 108% Google review growth in 6 months with Birdeye

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How Gil Auto revved up their online reputation with Birdeye

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How Gilawatt Electrical gains 110 new reviews with templates

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Globe Life achieves a 4.7-star Google rating and stronger customer experience with Birdeye

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How GreenEarth Cleaning Grew Social Reach 8X and Drove 29K+ Clicks

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How Harbinger Marketing’s Innovative Strategies Build Online Legacies

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Healthpointe achieves 4.8-star rating, 15,000+ new reviews and #1 Google review ranking with BirdEye

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HEB Plumbing & Sprinkler achieves 2,000% review growth and local search domination with Birdeye

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Heney Chiropractic Neurology Center achieves 3,000% increase in reviews in six weeks with Birdeye

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Hillcrest Animal Hospital achieves #1 Google ranking, 70% more reviews and 20+ new monthly clients with Birdeye

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Home Instead achieves 28.5% increase in Google traffic and 44% review conversion with Birdeye

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Hudson’s Furniture Turning Customer Feedback Into Sales Growth

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Hughston Clinic achieves 378% increase in reviews and major patient-experience improvements with Birdeye

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Hupy and Abraham Automating Feedback and Elevating the Client Experience

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How Illinois Retina Associates, S.C. reviews have skyrocketed for their providers

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AI-Driven Engagement in Financial Services IMCU’s Approach to Member Satisfaction with Birdeye

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Innovative Implant and Oral Surgery achieves 180,000 online visits and 1,500+ patient reviews with Birdeye

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Creating a brighter experience with Reviews, Messaging, and Surveys

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How Jo Cool Whitegoods took control of their online reputation and simplified communication for more retail customers

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Kairoi Residential boosts average rating to 4.0 and streamlines review management with Birdeye

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Kitchen Tune-Up transforms customer experience and captures real-time 5‑star reviews with Birdeye

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How eyeTrust Sharpens Vision Care with Reviews, Messaging, and Reporting

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Kona Cleaners achieves 85x more review requests and improved customer satisfaction with Birdeye

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LendingUSA achieves 20x more reviews, SEO lift and 95K+ site visitors with Birdeye

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How Loan Market Bowral got ahead of the game and secured more business

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Mackin’s Auto Body achieves 3,468 reviews and a 4.8-star rating across 9 locations with Birdeye

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How Madden Partners boosted their online presence and increased their customer base with Birdeye's all-in-one platform

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How Marriott Lane skyrocketed their online reputation and gained a competitive edge

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How Massey Family Chiropractic achieved a 200% increase in positive reviews

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Mathis Brothers Furniture Co. achieves 6x more Google reviews and 30-minute issue response with Birdeye

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McDuffie Dentistry achieves 994% more Google reviews and page‑1 SEO, boosting patient acquisition with Birdeye

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How Mecca Property Management Enhances Resident Engagement with Integrated Birdeye Surveys

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Medieval Times boosts customer acquisition through real-time social listening with Birdeye

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MedLink achieves 15x more reviews and 20% higher patient satisfaction with Birdeye

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How choosing Birdeye helped Mortgage Choice Peregian Beach get 249 new reviews

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Moss & Company (property manager) achieves massive visibility, review growth, and better customer experience across 300+ locations with Birdeye

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Mr. Electric of San Antonio achieves 500+ reviews and higher Google ranking with Birdeye

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National Storage Affiliates achieves 332% more reviews and higher ratings with Birdeye

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How New Age Physiotherapy moved their star rating from 3 to 5

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New Horizons Computer Learning Centers achieves 10-minute average response time and faster lead engagement with Birdeye Inbox (Birdeye)

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O'Brien Auto Group achieves increased reviews, higher ratings, and revenue with Birdeye

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How One Stone Finance building a foundation for success

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Reeling in strategic success with Birdeye

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Owen & Co., LLC Real Estate achieves 33x more Google reviews and top local search ranking with Birdeye

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Pacifica Senior Living’s Social Media Success with Birdeye

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Palmetto Dunes achieves centralized guest experience management and more reviews with Birdeye

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Pangea Properties achieves improved customer experience and boosted local SEO with Birdeye

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Park Community Credit Union achieves a dramatic surge in member reviews and AI-driven insights with Birdeye

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Patterson Law Group achieves 18,000 more website visitors with Birdeye

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Pennsylvania Center for Dental Excellence achieves increased visibility and 135% more Google reviews with Birdeye

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How PRD Panania boosted their local SEO with review generation, social posting and the right tools for reporting

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Pretty Handy Guys converts 12 new customers in one month with Birdeye Webchat

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Setting New Standards in Healthcare Digital Strategy with Birdeye

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How Quicktech Auto grew to pick up 2.9K calls a year

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Rani Alfers Insurance Agency achieves 6000% more reviews and a 5.0-star rating with Birdeye

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Rate’s Proactive Approach to Feedback Fosters Stronger Client Relationships in Mortgage Services

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How Ray White North Lakes boosted their local SEO with Birdeye.

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Making a splash with Reviews, Surveys, Insights, and Social

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Redstone Residential achieves 140% more tenant reviews and higher ratings with Birdeye

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RingCentral achieves 160% more reviews, higher ratings and a #3 search ranking with BirdEye

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Discovering the room for improvement was the key to Room 53's success

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RP Law Group achieves 5x more business with Birdeye

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Safe Haven Security achieves 90% increase in Google reviews with Birdeye

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Sargeants Conveyancing navigates their way to success by offering an improved buying experience tailored by Birdeye

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Sebastian Moving achieves 4x business growth with Birdeye

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Sculpting Customer Experiences with Birdeye

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SkinSpaMed achieves 2x more monthly clients with Birdeye Webchat

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Building online equity with Reviews, Listings, and Messaging

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Smile Workshop achieves 193% increase in patient reviews and streamlined patient communication with Birdeye

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How Solomons Flooring MacGregor got 111 new reviews and improved their CX

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Sona Dermatology & MedSpa achieves 496% increase in Google reviews and top local search rankings with Birdeye

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Sono Bello achieves a 15–20% increase in patient show rate and streamlines patient experience with Birdeye

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Transforming Patient Feedback with Surveys, Reviews, and Social

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Southern Careers Institute achieves 400% increase in reviews and boosts student enrollment with Birdeye

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Spring and Sprout achieves 1647% more Google reviews and boosts patient acquisition with Birdeye

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Steele Creek Pediatric Dentistry achieves 2x more patients with Birdeye

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How Strickland Brothers partnered with Birdeye to expand their brand around the U.S.

Strickland Brothers 10 Minute Oil Change logo

How Sun Auto Fuels Customer Experience with AI-Driven Insights

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Sunburst Shutters maintains white-glove service and captures 1,400+ webchat leads with Birdeye

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Superior Storage achieves 268% increase in reviews and automated customer referrals with Birdeye

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t2Marketing International’s Comprehensive Approach with Birdeye

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Moulding exceptional customer experiences with Birdeye

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The Air Guy achieves 154% more reviews in 6 months, boosting SEO and customer acquisition with BirdEye

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Spicing Up Guest Experiences at Fireman Hospitality Group with Birdeye

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The Gutter Guys achieves 35% business via texting — fewer reschedules and more repeat customers — with Birdeye

The Novello Group achieves a 1.1‑star rating increase and 28% more reviews with Birdeye

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How their simple review management lead to more bookings

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The Saxton Group achieves higher reviews, stronger customer loyalty and 10% same-store sales growth with Birdeye

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THRIVE Affordable Vet Care achieves consistent, stellar patient experience across 85+ locations with BirdEye

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THRIVE Affordable Vet Care achieves streamlined operations and rising NPS while scaling to 96 locations with Birdeye

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Creating a healthy reputation with Birdeye Reviews and Listings

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739% more reviews leads to 200% more patients per month

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Crushing the competition with Reviews, Messaging, and Referrals

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Moving the Needle with Birdeye’s Reviews and Listings

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Balancing corporate consistency and local authenticity with Birdeye Social

Valley Veterinary Care logo

Boosting Online Visibility and Customer Satisfaction VanDyk Mortgage’s Success Using Birdeye

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Wake ENT achieves increased patient acquisition and engagement with Birdeye

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Waterstone Mortgage achieves 338% increase in reviews and improved customer experience with Birdeye

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Weekends Only achieves higher ratings and simplified customer communications with Birdeye

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How Window Nation Leverages 40,000 New Reviews to Drive Growth with Birdeye

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How Woodards Real Estate Carlton increased their online presence and got more leads

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Nurturing Relationships through Reviews & Referrals Your Mortgage Experts' Winning Engagement Strategy

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Zodiac Pool Systems achieves 75% more reviews and improved customer experience with Birdeye

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