Birdeye

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Case Studies

Showing 161 Birdeye Customer Success Stories

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How 000 Plumbing Services increased their online presence and got more leads with Birdeye's all-in-one platform

000 Plumbing Services logo

How 7 Pearls Dental generates hundreds of 5-star reviews that shine as bright as their patients' teeth

7 Pearls Dental logo

Build an online presence for mortgage officers: solve the online invisibility problem

Academy Mortgage logo

More than 2,000 Reviews and 18,000 Visitors with Birdeye

Accent Roofing Service logo

5x Increase in Review Quantity with Birdeye

Affordable Family Storage logo

More than 11,000 New Reviews in One Year

American Pacific Mortgage logo

How Archer’s Bikes Mastered Social Media with Birdeye

Archer's Bikes logo

Automated review collection boosts patient acquisition

Aspen Dental logo

How Ash ElDifrawi is helping lead the evolution of CMOs to CXOs

Aspen Dental logo

Finding new routes to success with Birdeye Reviews

Avondale Toyota logo

Ken Norquist building progressive patient experiences for women

Axia Women’s Health logo

Baileys Domestic Appliances' Success with Online Optimisation

Baileys Domestic Appliances logo

Bath Fitter Franchisee’s secret to leads, reviews and referrals

Bath Fitter logo

Keeping a pulse on the competition

Baton Rouge Telco Federal Credit Union logo

BeCreative360's Strategic Use of Birdeye Webchat

BeCreative360 logo

Employee leaderboard with Birdeye increases sales

Bed Pros logo

How text messaging helped Bekins Moving Solutions improve online reputation

Bekins Moving Solutions logo

Elevating the Digital Dining Experience

Best POS logo

How putting customers first has helped Bobby Brown fly high and build first-class teams that soar to success

Bird (formerly MessageBird) logo

How Bizinga Navigates Success through Innovative Sales and Birdeye

Bizinga logo

What 110 diner managers learned about their customer experience

Black Bear Diner logo

How 116 restaurants stayed in-tune with daily customer experience

Blaze Pizza logo

Jim Mizes feeds business growth with customer happiness

Blaze Pizza logo

Curating a perfect digital blend with Birdeye

BlendWorks Digital Marketing logo

How they surged their business using fool-proof reputation management

Blow It's a Hair Thing logo

Walt Weisner makes customer experience programmatic

BlueJeans logo

Body Pleasure Piercing uses consistent customer experience to increase reviews by 304%

Body Pleasure Piercing logo

2488% more Google reviews boost SEO and patient acquisition for a local eyecare practice

Boise Mountain Eyecare logo

133 New Google Reviews with MindBody Integration

Boston Fit Body Boot Camp logo

300 More Reviews and Better Patient Interactions with Birdeye

Brockport Smiles logo

How Laura built a comprehensive Voice of Customer program to meet consumers where they are, solve their challenges and drive revenue growth for Brother International

Brother International logo

How this local tyre shop is driving online reputation to new heights

BSA Wheels logo

Castle Homes Property Services Building Better Customer Relationships with Birdeye

Castle Homes logo

Improved Customer Experience And Higher Search Ranking Drives Growth

Cenegenics logo

Driving Digital Engagement with CF Search Marketing and Birdeye

CF Search Marketing logo

Elevating Member Satisfaction with 1.7k New Reviews and Counting

Chartway Federal Credit Union logo

How Chateau Development uses Inbox as a competitive advantage

Chateau Development logo

How Churchills Sports Bar scored big reviews with Birdeye

Churchills Sports Bar logo

Real-time Engagement Boosts Resident Acquisition

Coastal Ridge logo

Optimizing Coleman Taylor Transmissions' Online Presence with Birdeye Listings

Coleman Taylor Transmissions logo

How Complete Care increased patient acquisition by boosting reviews by 3000% with Birdeye

Complete Care logo

How Cornerstone gave every one of their 11 locations consistent customer experience

CornerStone Staffing logo

Creekmore Marketing doubles client base, boosts retention with Birdeye

Creekmore Marketing logo

Cunningham Restaurant group supercharges SEO and guest experiences

Cunningham Restaurant Group logo

CYM Living's Multi-Location Social Breakthrough with Birdeye

CYM Living logo

D4C Dental's Success with Birdeye Insights AI

D4C Dental Brands logo

How David’s Bridal creates exceptional omnichannel experiences with Birdeye

David's Bridal logo

Holly Carroll makes every experience the one of a lifetime

David's Bridal logo

How Drop Dead Pest Control provides jaw-dropping customer experience across multiple franchises.

Drop Dead Pest Control logo

Seamless Customer Interaction, 147 Leads through Webchat

Echo Wireless logo

How Elite Body Contouring shaped up their online presence 3X over

Elite Body Contouring logo

How they gained more clients and over 1000 positive reviews

Empire Legal logo

Reaching new heights with Birdeye’s partner

Etna Interactive logo

Why Exclusive Furniture made the switch to Birdeye’s complete platform

Exclusive Furniture logo

Scott closes the experience gap at every stage of the customer journey

Extra Space Storage logo

How Fairlawn Real Estate upgraded their reputation & digital curb appeal with Birdeye

Fairlawn Real Estate logo

How Birdeye helped this health center stand out from the competition

Family Care Center logo

Generating revenue from reviews with Google Seller Ratings

Firstmark Credit Union logo

Foundation Partners Group Enhances Customer Care with Birdeye AI

Foundation Partners Group logo

Furnace Family improved customer engagement & online reputation

Furnace Family logo

Providing streamlined support with Reviews, Messaging, and Webchat

Genesis Counseling Center logo

How this sales team won with the Birdeye mobile app

Gerry Wood Auto Group logo

How Gil Auto revved up their online reputation with Birdeye

Gil Auto Service logo

How Gilawatt Electrical gains 110 new reviews with templates

Gilawatt Electrical logo

Bridging the gap between the voice of the customer and customer experience

Globe Life logo

How Harbinger Marketing’s Innovative Strategies Build Online Legacies

Harbinger Marketing logo

Review generation powers SEO and patient acquisition

Healthpointe logo

Are competitors entering your space Boost your reputation to stay at the top of your game

HEB Plumbing logo

How this chiropractic center turned its patients into advocates

Heney Chiropractic Neurology Center logo

#1 on Google Search Results, Increased Reviews, and Numerous New Monthly Clients

Hillcrest Animal Hospital logo

How Home Instead leverages its online reputation to attract and convert new clients

Home Instead logo

How Hughston Clinic drives exceptional patient experience using feedback

Hughston Clinic logo

How Illinois Retina Associates, S.C. reviews have skyrocketed for their providers

Illinois Retina Associate logo

AI-Driven Engagement in Financial Services IMCU’s Approach to Member Satisfaction with Birdeye

Indiana Members Credit Union logo

Birdeye drives 180,000 online visits for Innovative Implant and Oral Surgery

Innovative Implant and Oral Surgery logo

Creating a brighter experience with Reviews, Messaging, and Surveys

Ion Solar logo

How Jo Cool Whitegoods took control of their online reputation and simplified communication for more retail customers

Jo Cool Whitegoods logo

6 locations, endless tenant feedback, and how Birdeye made sense of it all

Kairoi Residential logo

How Sarah Eisenbeisz remodels customer expectations

Kitchen Tune-Up logo

How eyeTrust Sharpens Vision Care with Reviews, Messaging, and Reporting

Kodak Lens Vision Centres logo

Increase in customer satisfaction with CX templates

Kona Cleaners logo

20x more reviews boost SEO, site traffic and Customer Acquisition

LendingUSA logo

How Loan Market Bowral got ahead of the game and secured more business

Loan Market logo

How one VP oversaw and understood customer experience across 9 locations

Mackin's Auto Body logo

How Madden Partners boosted their online presence and increased their customer base with Birdeye's all-in-one platform

Madden Partners logo

How Marriott Lane skyrocketed their online reputation and gained a competitive edge

Marriott Lane logo

How Massey Family Chiropractic achieved a 200% increase in positive reviews

Massey Family Chiropractic logo

Real-time issue resolution drives high ratings and retention

Mathis Brothers Furniture Co. logo

994% more Google reviews in 1 year boosts SEO and patient acquisition

McDuffie Dentistry logo

How Mecca Property Management Enhances Resident Engagement with Integrated Birdeye Surveys

Mecca Property Management logo

Boosting customer acquisition by using social listening for reputation marketing

Medieval Times logo

How Webchat, Inbox, and Reviews improved MedLink’s patient experience

MedLink logo

How choosing Birdeye helped Mortgage Choice Peregian Beach get 249 new reviews

Mortgage Choice Peregian Beach logo

How Moss & Company personalizes its experiences for hundreds of locations

Moss & Company logo

How Mr. Electric battled negative reviews and increased SEO ranking

Mr. Electric of San Antonio logo

How National Storage Affiliates improved their CX at scale with Birdeye

National Storage Affiliates logo

How New Age Physiotherapy moved their star rating from 3 to 5

New Age Physiotherapy logo

New Horizons Learning Center connects with customers and leads faster using text messaging and Birdeye Inbox

New Horizons Computer Learning Centers logo

How enhanced customer insights drove higher ratings and revenue for O'Brien Auto Group

O’Brien Auto Group logo

How One Stone Finance building a foundation for success

One Stone Finance logo

Reeling in strategic success with Birdeye

Orange Fish Consulting logo

How one real estate company stood out in their local competition

Owen & Co., LLC Real Estate logo

Pacifica Senior Living’s Social Media Success with Birdeye

Pacifica Senior Living logo

How Palmetto Dunes provides exceptional guest experience across multiple businesses

Palmetto Dunes logo

How Pangea Properties improved customer experience during a pandemic

Pangea Properties logo

How AI helped this 16 location credit union understand what their members were saying

Park Community Credit Union logo

Patterson Law Group gets 18,000 more website visitors with Birdeye

Patterson Law Group logo

Increased visibility brings this dental practice to the next level

Pennsylvania Center for Dental Excellence logo

How PRD Panania boosted their local SEO with review generation, social posting and the right tools for reporting

PRD Panania logo

Engaging customers using Birdeye Webchat converts 12 new customers in first month

Pretty Handy Guys logo

Setting New Standards in Healthcare Digital Strategy with Birdeye

Quick Care Med logo

How Quicktech Auto grew to pick up 2.9K calls a year

Quicktech Auto Electrics & Air Conditioning logo

6000% more reviews in 1 year boost lead generation and customer acquisition

Rani Alfers Insurance Agency logo

Rate’s Proactive Approach to Feedback Fosters Stronger Client Relationships in Mortgage Services

Rate.com logo

How Ray White North Lakes boosted their local SEO with Birdeye.

Ray White logo

Making a splash with Reviews, Surveys, Insights, and Social

Red Rhino logo

In-moment engagement fuels tenant satisfaction

Redstone Residential logo

Review marketing drives customer acquisition

RingCentral logo

Discovering the room for improvement was the key to Room 53's success

Room53 logo

5x More Reviews brings 5x More Business

RP Law Group logo

Boosting employee motivation leads to 90% increase in Google reviews

Safe Haven Security logo

Sargeants Conveyancing navigates their way to success by offering an improved buying experience tailored by Birdeye

Sargeants Conveyancing logo

Sebastian Moving sees business quadruple with Birdeye

Sebastian Moving logo

Sculpting Customer Experiences with Birdeye

SEV Laser logo

2x more monthly clients year-over-year with Webchat

SkinSpaMed logo

Building online equity with Reviews, Listings, and Messaging

Skogman Companies logo

Smile Workshop provides a game-changing patient experience using Birdeye

Smile Workshop logo

How Solomons Flooring MacGregor got 111 new reviews and improved their CX

Solomons Flooring logo

How an 18 location MedSpa responded and promoted their client experience

Sona Dermatology & MedSpa logo

How Sono Bello uses Birdeye to improve patient experience across 60 locations

Sono Bello logo

Transforming Patient Feedback with Surveys, Reviews, and Social

South Georgia Dental logo

How switching to Birdeye helped Southern Careers Institute increase reviews by 400% and boost student enrollment

Southern Careers Institute logo

How Birdeye's insight reporting helped all 70 dental practices

Spring and Sprout logo

Great Patient Experience Means 2x More Patients

Steele Creek Pediatric Dentistry logo

How Strickland Brothers partnered with Birdeye to expand their brand around the U.S.

Strickland Brothers 10 Minute Oil Change logo

How Sun Auto Fuels Customer Experience with AI-Driven Insights

Sun Auto Tire & Service logo

Sunburst Shutters uses Birdeye to provide high quality service through Webchat and business texting during challenging circumstances

Sunburst Shutters logo

How Superior Storage drives world-class online reputation and customer referrals

Superior Storage logo

t2Marketing International’s Comprehensive Approach with Birdeye

t2Marketing International logo

Moulding exceptional customer experiences with Birdeye

Texas Wood Supply logo

154% more reviews in 6 months boosts SEO and customer acquisition

The Air Guy logo

Spicing Up Guest Experiences at Fireman Hospitality Group with Birdeye

The Fireman Hospitality Group logo

Business texting: drives 35% business, with less rescheduling and more repeat customers

1.1 Star Increase in Rating, 28% More Reviews Than the Industry Average

The Novello Group logo

How their simple review management lead to more bookings

The Palms Motel Dubbo logo

How The Saxton Group drives quality, loyalty and revenue with Experience Marketing

The Saxton Group logo

Delivering Stellar Patient Experience Across 85 Locations

THRIVE Affordable Vet Care logo

Claire Pickens helps every pet THRIVE

THRIVE Affordable Vet Care logo

Creating a healthy reputation with Birdeye Reviews and Listings

Total Point Healthcare logo

739% more reviews leads to 200% more patients per month

Treaty Oak Dental logo

Crushing the competition with Reviews, Messaging, and Referrals

TruForce logo

Moving the Needle with Birdeye’s Reviews and Listings

Two Men and a Truck logo

Balancing corporate consistency and local authenticity with Birdeye Social

Valley Veterinary Care logo

Boosting Online Visibility and Customer Satisfaction VanDyk Mortgage’s Success Using Birdeye

VanDyk Mortgage Corporation logo

How Wake ENT increased patient acquisition and engagement with Birdeye

Wake ENT logo

How Waterstone Mortgage uses Birdeye to make customer experience a competitive advantage

Waterstone Mortgage logo

How Weekends Only simplified communications, collected customer reviews, and improved the retail experience

Weekends Only logo

How Window Nation Leverages 40,000 New Reviews to Drive Growth with Birdeye

Window Nation logo

How Woodards Real Estate Carlton increased their online presence and got more leads

Woodards logo

Nurturing Relationships through Reviews & Referrals Your Mortgage Experts' Winning Engagement Strategy

Your Mortgage Experts logo

How Zodiac's call center exploded with positive customer experience

Zodiac Pool Systems logo

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