Case Study: Pacifica Senior Living achieves 25% higher digital engagement with Birdeye

Pacifica Senior Living’s Social Media Success with Birdeye

Pacifica Senior Living needed a better way to manage social media engagement across multiple channels while responding quickly to families, residents, and prospective clients. They turned to Birdeye to help centralize comments, direct messages, mentions, and reviews from platforms like Facebook and Instagram.

With Birdeye’s Engage Tab, Pacifica Senior Living streamlined monitoring and responses across Facebook, Twitter, LinkedIn, and Instagram, improving responsiveness and customer service. The result was a 25% increase in engagement across all digital platforms in just 6 months.

Pacifica Senior Living

Carly Dodd

Content Manager