Case Study: 7 Pearls Dental generates hundreds of 5-star reviews with Birdeye

How 7 Pearls Dental generates hundreds of 5-star reviews that shine as bright as their patients' teeth

7 Pearls Dental, a two-location dental practice in Wickham, wanted a better way to streamline patient communication and generate more online reviews. The practice turned to Birdeye’s Reviews, Listings, and Inbox tools to help manage its reputation and respond to messages across text, email, and social media more efficiently.

With Birdeye’s unified inbox and reputation management platform, 7 Pearls Dental improved response speed and boosted patient engagement, generating 196 new reviews in the past 12 months and handling 5.3k inbound messages. The results also included a 225% increase in calls, a 248% increase in website visitors, a 165% increase in direction requests, a 534% increase in discovery searches, and a 383% increase in Google profile views, along with a 0.8-star rise in Google rating and a 10% increase in revenue.

7 Pearls Dental