Case Study: Total Point Healthcare achieves more patient reviews and stronger online presence with Birdeye

Creating a healthy reputation with Birdeye Reviews and Listings

Total Point Healthcare wanted to generate more reviews and strengthen its online presence, but asking patients for feedback in a healthcare setting can feel intrusive. To address this, the company turned to Birdeye Reviews and Listings and needed a way to collect reviews privately and comfortably across its locations.

Birdeye helped Total Point Healthcare implement QR codes on in-office marketing materials, giving patients an easy way to share feedback in real time while maintaining privacy. With this Birdeye solution, Total Point Healthcare gained a significant number of reviews in just a few months and achieved a 36% conversion rate from QR code scans to clicks.

Total Point Healthcare

Cory Countryman

Chief Executive Officer