Case Study: Sebastian Moving achieves 4x business growth with Birdeye

Sebastian Moving sees business quadruple with Birdeye

Sebastian Moving, a full‑service moving and packing company in Orlando, struggled to capture customer reviews despite strong service — they had only 10 movers and 6 trucks and lacked an easy way to collect reviews after jobs. To boost SEO and social proof, Sebastian Moving turned to Birdeye and its Reviews product to automate post‑service review collection.

Birdeye’s mobile app and automated SMS/email campaigns sent timely, branded review requests and routed customers to key sites, with conversion rates around 38.7% (email) and 37.4% (SMS). Over 18 months Birdeye helped Sebastian Moving grow reviews dramatically (46× on Google, 10× on Facebook, 6× overall), earn a 5‑star rating and local 3‑pack placement, and scale from 6 trucks to 27 trucks and hundreds of movers — roughly quadrupling the business.

Sebastian Moving