Birdeye
165 Case Studies
A Birdeye Case Study
Boise Mountain Eyecare, a 16-year local eyecare practice, struggled with low Google and Facebook review volume that was damaging its online reputation and reducing visibility to potential patients. To address this, the practice engaged BirdEye and adopted the BirdEye reputation-management platform to automate targeted SMS and email review requests.
Using BirdEye’s review-generation tools (including 2,567 email templates and 1,937 SMS templates), Boise Mountain Eyecare boosted Google reviews by 2488% and Facebook reviews by 142%, achieving an overall review count about 150x the industry average and a 4.9-star rating. BirdEye’s solution propelled the practice to the top of local search results, with roughly three times more Google reviews than competitors and materially improved patient acquisition.
Todd Stebel
Owner