Case Study: RED RHINO achieves better customer insights and a 4.8-star Google rating with Birdeye

Making a splash with Reviews, Surveys, Insights, and Social

RED RHINO, the pool leak experts with locations across Florida, wanted a better way to understand and act on customer feedback. With Birdeye, the company used Reviews, Surveys, Insights, and Social to manage sentiment at scale and improve the customer experience across its many locations.

Birdeye helped RED RHINO humanize big data with AI-powered Surveys and Insights, making feedback easier to analyze and turn into action. As a result, RED RHINO has served 40,341 happy customers and maintained a 4.8-star Google rating since partnering with Birdeye.

Red Rhino

Christian Miller

Digital Marketing Specialist and Video Coordinator