Case Study: Illinois Retina Associates achieves skyrocketing reviews and brand awareness with Birdeye

How Illinois Retina Associates, S.C. reviews have skyrocketed for their providers

Illinois Retina Associates, S.C. needed a way to generate, monitor, and manage reviews while boosting brand awareness among both patients and referring physicians. As an eye care center that relies heavily on physician referrals, the customer turned to Birdeye to help strengthen its online reputation and visibility, especially across Google Search and Maps.

With Birdeye, Illinois Retina Associates was able to track and improve reviews, location performance, and physician-level visibility. The results were significant: Google Search views increased by 630.5% to 3.1 million, Google Maps views reached 865.5k, website clicks rose 605.7%, direction requests increased 546.4%, and phone calls grew 765%—showing a major measurable impact from Birdeye.

Illinois Retina Associate

Lisa Mitchell-Galloy

Marketing Assistant