Case Study: Solomons Flooring achieves 111 new reviews and improved customer experience with Birdeye

How Solomons Flooring MacGregor got 111 new reviews and improved their CX

Solomons Flooring MacGregor, a locally owned flooring business in Brisbane, Australia, wanted to strengthen its online reputation and customer experience. Using Birdeye’s Listings and Reviews products, the company aimed to generate more reviews, improve visibility, and drive more customer engagement.

Birdeye helped Solomons Flooring MacGregor produce 111 new reviews in the past 12 months, along with a 175% increase in calls, 103% more website visitors, and 93% more Google profile views. The results also included a 0.8-star lift in Google rating and a measurable boost in revenue, showing how Birdeye supported both reputation growth and business performance.

Solomons Flooring