Case Study: Owen & Co., LLC Real Estate achieves 33x more Google reviews and top local search ranking with Birdeye

How one real estate company stood out in their local competition

Owen & Co., LLC Real Estate, a Mississippi Gulf Coast real estate firm in business since 1945, was falling behind local competitors online with few client reviews (none on Google) and limited staff time to solicit feedback. Seeking an automated way to collect and showcase client reviews, Owen & Co. turned to Birdeye and its Reviews product.

Birdeye automated SMS and email review requests (34.8% email and 16.7% SMS conversion), scanned and corrected NAP listings across 70+ sites, promoted top reviews to social channels, embedded a review feed on the site, and built an SEO-optimized review microsite. The results: review volume doubled in one year and tripled the next, with 33x more Google reviews, 4x more Facebook reviews, a 4.8 average rating, top placement in the local Google 3‑pack, and 25,000 site visitors driven since adopting Birdeye.

Owen & Co., LLC Real Estate