Case Study: Empire Legal gains more clients and over 1,500 positive reviews with Birdeye

How they gained more clients and over 1000 positive reviews

Empire Legal, a Queensland property law firm, needed a faster way to generate client reviews and improve its online visibility. Using Birdeye’s Reviews and Listings products with its Smokeball CRM, the firm wanted to eliminate manual review requests and make it easier for clients to find and choose them online.

Birdeye set up a Zapier integration with Empire Legal’s CRM so closed cases automatically triggered review requests, saving time and streamlining the process. In the past 12 months, Empire Legal generated 1,511 new reviews and saw major gains in visibility, including a 232% increase in calls, 324% more website visitors, and a 243% rise in Google profile views.

Empire Legal