Case Study: Innovative Implant and Oral Surgery achieves 180,000 online visits and 1,500+ patient reviews with Birdeye

Birdeye drives 180,000 online visits for Innovative Implant and Oral Surgery

Innovative Implant and Oral Surgery, a two-location oral and maxillofacial practice in Pennsylvania, struggled with minimal patient reviews and inconsistent online listings that hurt visibility for new patients. To address this, the practice turned to Birdeye and its Birdeye Reviews product to capture and showcase authentic patient feedback.

Birdeye implemented automated review requests, listing corrections across major directories, and social sharing of reviews, resulting in more than 1,500 total reviews (550+ in 2018) and 180,119 visitors to the practice’s website, Birdeye business profile, and Facebook page (website: 136,486; Birdeye profile: 33,058; Facebook: 10,575). Birdeye’s platform made reviews a major source of referrals and synchronized listings so contact information was correct everywhere, improving online discovery and patient acquisition.

Innovative Implant and Oral Surgery

Michael B. Salin

Oral & Maxillofacial Surgeon