Case Study: CYM Living achieves 13.3% higher social engagement with Birdeye

CYM Living's Multi-Location Social Breakthrough with Birdeye

CYM Living, a multifamily property management company with 80+ locations, struggled to scale digital marketing across multiple platforms while keeping its brand personal and consistent. To address this, it partnered with Birdeye and used Birdeye Social and Reviews to manage social publishing, review sharing, and content creation from a single dashboard.

Birdeye implemented bulk publishing, a centralized social calendar, AI-driven post creation, and review amplification to streamline workflows and keep content fresh and local to each property. The results included a 13.3% increase in engagement and an average gain of 360 new followers per month, while also saving the marketing team significant time.

CYM Living

Taylor Snow

Marketing Coordinator