SurveyMonkey B2B Case Studies & Customer Successes

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SurveyMonkey is the world’s leading People Powered Data platform enabling curious individuals and companies – including 100% of the Fortune 500 – to have conversations at scale with the people who matter most. SurveyMonkey helps organizations gather reliable data about people what they think, how they feel, and what they want. They help them transform that feedback into business intelligence that drives growth and innovation.

Case Studies

Showing 117 SurveyMonkey Customer Success Stories

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4C Insights doubles marketing ROI and scales customer storytelling with TechValidate by SurveyMonkey

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4C Insights preserves company culture and boosts employer brand with SurveyMonkey Engage

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4C Insights achieves a 20% NPS lift with SurveyMonkey CX

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4C Insights achieves a 20% NPS increase and 200% marketing ROI with SurveyMonkey

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4C Insights builds credibility, doubles marketing ROI, and raises NPS 20% with SurveyMonkey business solutions

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Allbirds achieves rapid global brand growth with SurveyMonkey Audience

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Apartment List achieves rapid real-time housing-market insights with SurveyMonkey

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Applied Systems achieves 99% customer identification and 97% faster survey management with SurveyMonkey Enterprise

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Apptio achieves a 25% shorter sales cycle and authentic customer-driven messaging with SurveyMonkey (TechValidate)

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AT&T Performing Arts Center streamlines grant management and boosts applications with SurveyMonkey Apply

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Audi Business Innovation achieves company-wide UX maturity and faster, lower-risk prototyping with SurveyMonkey

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Audio Network achieves deeper customer insight and 30–50% cost savings with SurveyMonkey

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BaneCare achieves real-time, flexible patient experience insights with SurveyMonkey

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BaneCare (Massachusetts skilled nursing provider) achieves a 23% boost in patient satisfaction and 98.7% recommendation rate with SurveyMonkey

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Beer Cartel achieves 750% email growth and A$130K in revenue with SurveyMonkey

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BMC (Remedyforce) builds social proof at scale and boosts demand gen with TechValidate by SurveyMonkey

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Box achieves a 360º view of the customer journey with SurveyMonkey Enterprise

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Brex achieves a research-backed, validated value proposition with SurveyMonkey Audience

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BridgeCare Finance validates its business plan with SurveyMonkey Audience

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Bureau of Education and Research (BER) achieves faster, more accurate seminar feedback with SurveyMonkey

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Bureau Veritas achieves 800% surge in survey responses and scalable customer experience with SurveyMonkey CX

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Carlex Glass America, LLC achieves a faster, safer return-to-work and $9,000/day overtime savings with SurveyMonkey

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Carrot Fertility improves member experience and clinical outcomes with SurveyMonkey Enterprise

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Celadon achieves 68% improvement in driver turnover with SurveyMonkey Enterprise

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Chime achieves secure, scalable customer insights to fuel mobile banking growth with SurveyMonkey Enterprise

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Chime achieves rapid brand-awareness insights and a game-time partnership decision with SurveyMonkey Audience

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Cintas Corporation achieves faster customer insights and boosts NPS with SurveyMonkey CX

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CoastHills Credit Union boosts NPS to 70 and cuts insight time to 3 hours with SurveyMonkey and Power BI

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Community Foundations of Canada achieves streamlined nationwide grant application and review management with SurveyMonkey Apply (SurveyMonkey)

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Community Intervention Services Inc. achieves actionable telehealth insights and improved patient experience with SurveyMonkey

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Cosmos achieves faster innovation and consumer-driven product decisions with SurveyMonkey

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Cystic Fibrosis Foundation achieves expanded member engagement and standardized enterprise research with SurveyMonkey Enterprise

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Dartmouth-Hitchcock streamlines accreditation applications and saves time with SurveyMonkey Apply

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Dartmouth‑Hitchcock streamlines CME/CNE accreditation and boosts efficiency with SurveyMonkey Apply

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Department of Technology, Management & Budget (DTMB) achieves sustained remote employee engagement with SurveyMonkey Enterprise

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Desert Diamond Casinos & Entertainment builds team member trust and boosts employee engagement with SurveyMonkey Engage (SurveyMonkey)

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Early Learning Coalition of Northwest Florida achieves faster recovery and data-driven family support with SurveyMonkey

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Elephant Insurance boosts brand awareness and proves marketing ROI with SurveyMonkey Audience

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eMoney Advisor achieves 50% faster content production and bridges sales–marketing gap with SurveyMonkey’s TechValidate

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Emory University achieves stronger student relationships and improved teaching with SurveyMonkey

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ESET scales content creation and proves rapid customer ROI with SurveyMonkey (TechValidate)

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everymum (Ireland’s largest parenting community) improves maternity-return support with SurveyMonkey

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F5 achieves verified ROI and scalable customer-proof marketing content with SurveyMonkey (TechValidate)

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Food Banks Canada achieves streamlined grant management and boosts food bank capacity with SurveyMonkey Apply

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Freemake achieves streamlined, transparent remote product brainstorming with SurveyMonkey

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Golden State Warriors achieve 19% NPS lift and a state-of-the-art fan experience with SurveyMonkey

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At GoPro, using SurveyMonkey helps drive real business results

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Greyhound achieves a 15-point NPS lift and rapid insights with SurveyMonkey Enterprise

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Hearst Magazines boosts training engagement and satisfaction with SurveyMonkey

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Helix Sleep achieves a sold-out pillow launch and halves product development time with SurveyMonkey Audience

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Helix Sleep achieves faster, data-driven product development with SurveyMonkey Audience

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Hootsuite achieves rapid, validated customer case studies and higher marketing productivity with SurveyMonkey

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HP achieves rapid generation of 223 customer proof points for an 8-product launch with SurveyMonkey

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IBM Belgium achieves scalable social proof and faster product validation with SurveyMonkey

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JUST achieves agile, end-to-end market insights and $40K savings with SurveyMonkey Audience

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Kinaxis achieves rapid customer insights and a library of proven customer content with SurveyMonkey

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Customer research drives product improvements and customer stories

Liftopia achieves integrated partner insights and faster growth with SurveyMonkey for Salesforce

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Lionbridge achieves an NPS boost and higher response rates with SurveyMonkey (integrated with Power BI)

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LionTree achieves proprietary, real-time client insights and increased engagement with SurveyMonkey Audience

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Madison Area Technical College achieves rapid remote-learning insights and targeted faculty training with SurveyMonkey

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Madison Area Technical College achieves centralized, consistent student feedback collection with SurveyMonkey Enterprise

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Maine Community Foundation streamlines grant and scholarship applications and saves hours with SurveyMonkey Apply

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Medium Enterprise Retail Company achieves faster customer insights and up to 25% higher response rates with SurveyMonkey CX

Melbourne Property Managers achieves faster insights, doubles response rates and saves 11–20 hrs/month with SurveyMonkey CX

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Mote Marine Laboratory & Aquarium achieves streamlined internship application management and improved applicant communication with SurveyMonkey Apply (SurveyMonkey)

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Mote Marine Laboratory & Aquarium streamlines 1,000+ internship applications with SurveyMonkey Apply

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NaNoWriMo boosts writer engagement and novel-completion rates with SurveyMonkey

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NAVIS creates 40 case studies in 2 weeks and drives $1–2.5M incremental revenue with SurveyMonkey (TechValidate)

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NetEx achieves rapid market validation and competitive wins with SurveyMonkey (TechValidate)

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Nexonia achieves faster product decisions and modernized web and mobile UX with SurveyMonkey

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Ntara achieves longer client retention and improved website performance with SurveyMonkey

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OneDigital achieves data-driven member engagement and benchmarking with SurveyMonkey Enterprise

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ORA Systems achieves a flexible, scalable government training platform with SurveyMonkey Quizzes

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Packet Design achieves scalable case studies and increased lead generation with SurveyMonkey (TechValidate)

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Palo Alto College achieves ~100 hours of administrative time saved and faster, higher-quality student feedback with SurveyMonkey Enterprise

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PenFed Foundation achieves rapid COVID-19 relief—processing 6,000+ applications in 4 days with SurveyMonkey Apply

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Pepperdine University achieves centralized insights and improved campus climate with SurveyMonkey Enterprise

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PitchBook achieves scalable customer insights and 30% higher response rates with SurveyMonkey TechValidate

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Planet Fitness achieves 26% NPS growth and saves 15 hours/month with SurveyMonkey CX

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Quicken achieves timely, scalable customer feedback with SurveyMonkey Enterprise

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Raymond James achieves rapid, cost-effective millennial investor insights with SurveyMonkey Audience

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Redis achieves 120x increase in customer references with SurveyMonkey's TechValidate

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Retronymity achieves user-centered product innovation with SurveyMonkey Audience

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Rhode Island achieves rapid, high-response COVID-19 monitoring with SurveyMonkey

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Riverview Junior Senior High School achieves improved teaching through student feedback with SurveyMonkey

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Rob’s Barbershop Community Foundation achieves real-time client tracking and improved donor reporting with SurveyMonkey

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Service Credit Union achieves zero COVID-19 tragedies by daily symptom tracking with SurveyMonkey

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Short's Travel Management (STM) achieves a 25% NPS increase and saves 20 hours per month with SurveyMonkey CX

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Silver Oak Cellars achieves improved employee engagement and preserves its family-focused culture with SurveyMonkey Engage

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Smartsheet achieves rapid customer-reference growth and stronger sales enablement with SurveyMonkey

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SomaLogic achieves faster sales cycles and 30% response rates with SurveyMonkey (TechValidate)

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Soroptimist achieves greater reach and actionable program insights with SurveyMonkey Enterprise

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SPXFLOW achieves faster customer insights and higher NPS with SurveyMonkey CX

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Stream achieves a stronger online reputation and higher NPS with SurveyMonkey CX

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SurePrep achieves a 10% increase in conversions and stronger lead pipeline with SurveyMonkey’s TechValidate

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Televerde achieves actionable customer feedback and higher NPS with SurveyMonkey Enterprise

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The Giving Kitchen streamlines grants management and accelerates emergency relief with SurveyMonkey Apply

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The Summit Foundation boosts scholarships 50% and cuts time & paper with SurveyMonkey Apply

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Town of Breckenridge achieves paper-free, faster childcare tuition assistance processing with SurveyMonkey Apply

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Town of Danville boosts employee engagement and trust with SurveyMonkey Engage

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Trinity Healthcare achieves a 50% reduction in candidate disqualifications with SurveyMonkey

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VR meditation company TRIPP achieves real-time mood tracking and data-driven product optimization with SurveyMonkey

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Tweezerman achieves fast, scalable global consumer insights with SurveyMonkey Audience

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u&u achieves an all-time high NPS (+62) and 72% higher response rate with SurveyMonkey CX

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United Way of Metropolitan Dallas achieves rapid COVID-19 grant deployment with SurveyMonkey Apply

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United Way of the Inland Valleys achieves streamlined grant management and a 50% increase in applications with SurveyMonkey Apply

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University of Michigan Medical School achieves streamlined application management and improved workflows with SurveyMonkey Apply

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University of Ottawa achieves centralized, scalable, and affordable survey management with SurveyMonkey Enterprise

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Vanguard Charitable achieves rapid NAVi launch and hyperlocal donor insights with SurveyMonkey Product Concept Analysis

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Virgin America improves customer experience and loyalty with SurveyMonkey

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Wahl Clipper Corporation gains 6 million new customers by tapping grooming trends with SurveyMonkey

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Wellstar achieves faster time-to-fill and lower turnover with SurveyMonkey Enterprise

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WinMagic achieves a 9 NPS, 93% CX and higher renewals with SurveyMonkey Enterprise

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Women’s March Global achieves global impact—31K+ responses across 170+ countries with SurveyMonkey Enterprise

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Wrike achieves viral, press-worthy content and boosts brand awareness with SurveyMonkey Audience

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Year Up achieves 80%+ response rates and improved student success with SurveyMonkey Enterprise

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