Case Study: University of Ottawa achieves centralized, scalable, and affordable survey management with SurveyMonkey Enterprise

Centralize your survey data and scale it easily across the biggest teams

The University of Ottawa, the world’s largest bilingual (English–French) university, struggled with decentralized survey collection across tens of thousands of students, staff, and researchers; ad-hoc purchases from grants and case-by-case license approvals made it hard for IT to control data flow, security, and costs. IT managers needed a bilingual platform with single sign-on, flexible licensing, and centralized administration to tame the sprawling, ever-changing user base.

SurveyMonkey Enterprise delivered enterprise security, SSO for the uottawa.ca domain, central administration, and a fixed three‑year scalable pricing plan that lets IT onboard as many users as needed and collect detailed usage stats. The result: centralized data ownership, predictable costs, wider student access to the platform, and clear metrics to justify renewal and administrative buy-in.

University of Ottawa

Marc Alary

IT Manager