Case Study: Town of Breckenridge achieves paper-free, faster childcare tuition assistance processing with SurveyMonkey Apply

Fostering a place to live, work, play and stay

The Town of Breckenridge’s Community Development Department supports local families through a Child Care Tuition Assistance Program, but a paper-based application process created a heavy administrative burden. Serving a year-round population of about 4,900 that can swell to 40,000 on peak weekends, the town collected over 100 applications annually—amounting to some 5,000 pages—and staff spent more than a week just sorting completed from incomplete submissions.

By moving the program to SurveyMonkey Apply, Breckenridge eliminated paper forms, streamlined communication and review, and reduced manual data entry—cutting processing time by up to two weeks. The online system delivers fully completed applications, a cleaner workflow for applicants and administrators, and helps the town more efficiently connect families to childcare assistance that supports resident retention and community stability.

Town of Breckenridge

Jennifer McAtamney

Childcare Program Administrator