Case Study: Dartmouth‑Hitchcock streamlines CME/CNE accreditation and boosts efficiency with SurveyMonkey Apply

Q&A with New Hampshire’s top-ranked hospital

Dartmouth‑Hitchcock’s Center for Learning and Professional Development, led in part by Learning Systems Analyst Jody Bradford, manages continuing medical and nursing education accreditation for healthcare professionals across New England. The team struggled with an outdated application process—no applicant or reviewer portal, unreliable save‑and‑return functionality that led to duplicate submissions, and a lack of automation to manage workflows, assignments, and communications.

They implemented SurveyMonkey Apply because it met and exceeded their requirements, offering applicant/reviewer portals, reusable submission tasks, applicant teams, save‑and‑return, and self‑service form and workflow management. The result is a streamlined, automated accreditation process that reduces duplicate work, saves staff and applicant time, and positions Dartmouth‑Hitchcock to handle more applications and expand its educational impact.

Dartmouth-Hitchcock

Jody Bradford

Learning Systems Analyst