Case Study: Trinity Healthcare achieves a 50% reduction in candidate disqualifications with SurveyMonkey

How a pre-employment survey cut candidate disqualification rates in half

Trinity Healthcare, a Springfield, Missouri clinic that conducts pre-employment medical screenings for a trucking company (500–600 drivers per month), faced a costly and time-consuming problem: about 20% of candidates failed the medical exam after travelling for on-site tests, and illegible handwritten forms forced staff to spend hours following up for accurate information.

By adopting HIPAA-compliant SurveyMonkey Enterprise pre-screening surveys, the clinic cut medical disqualifications in half (from 20% to 10%), enabled staff to act 5–6× faster, realized ROI in under four months, and saved at least $250 in travel costs per disqualified candidate; Dr. John Abraham expects disqualifications to fall to 1–2% with full integration, improving hiring efficiency and retention.

Trinity Healthcare

John Abraham

Owner