AppDynamics B2B Case Studies & Customer Successes

32Red achieves real-time application visibility and reduced MTTR with AppDynamics

32Red

Robert Deaves

Head of IT

Adept Business Systems achieves end-to-end visibility and rapid issue resolution with AppDynamics

Adept

Steve Clark

CEO

Admiral Insurance Uses AppDynamics to Tame Multi-Cloud Complexity

Admiral Insurance

Luke Erickson

Head of IT Service Operations

Alaska Airlines achieves 60% reduction in outages and under-10-minute detection with AppDynamics

Alaska Airlines

Patrick Boudreaux

Software Engineering Manager

Allconnect achieves seamless architecture migration and performance optimization with AppDynamics

AllConnect

Roy Early

Production Support Manager

A Faster Path to Healing, Allscripts Connects Hospitals, Physicians, and Patients with Healthy Apps

Allscripts

Jeff Brady

Product Manager

Apartments.com achieves 20x faster SQL performance and enterprise-level visibility with AppDynamics

Apartments.com

Jonathan Sieja

Technical Operations Manager

AutoNation Observes Its Application Delivery Chain With AppDynamics

AutoNation

Adam Rasner

Senior Director of IT Operations and Infrastructure

Leading Pakistani bank innovates the customer experience with Application Performance Monitoring

Bank Alfalah

Mohib Hasan Khan

CIO

Be The Match achieves 75% fewer service interruptions and faster life‑saving transplants with AppDynamics

Be The Match

Todd Moss

Senior Manager of Platform Services

BECU achieves full end-to-end visibility and faster issue resolution with AppDynamics

BECU

Betfair achieves granular, low‑overhead database monitoring and faster issue resolution with AppDynamics

Betfair

Nigel Noble

Sr. Performance DBA

BforBank achieves faster incident detection and optimized application performance with AppDynamics

BforBank

Sébastien Tournay

Infrastructure and Operations Manager

BITMARCK achieves faster troubleshooting and proactive monitoring of critical health-insurance applications with AppDynamics

BITMARCK

Christoph Hantusch

J2EE Application Server Administrator

BMW Group achieves global digital clarity and faster problem resolution with AppDynamics

BMW Group

Guy Duncan

Vice President of Digital Services and Operations

Bouygues Telecom achieves fast, accurate incident detection and root-cause diagnosis with AppDynamics

Bouygues Telecom

Philippe Holleville

Head of Operations and Tests

C9 achieves improved application performance and real-time business insight with AppDynamics

C9

David Thompson

Vice President of Engineering

California Natural Resources Agency achieves reduced downtime and clearer application visibility with AppDynamics

California Natural Resources Agency

Clyde Blaisdell

Enterprise Development Chief

Care.com achieves faster problem resolution and improved application performance with AppDynamics

Care.com

Praveen Subbarao

Senior Quality Assurance Manager

Carhartt achieves a million‑dollar sales day and real‑time business‑IT visibility with AppDynamics

Carhartt

John Hill

Chief Information Officer

Carhartt achieves full-stack observability and saves millions by preventing outages with AppDynamics

Carhartt

Tim Masey

Vice President, IT Infrastructure & Security

CCC drives reliability of the P&C insurance economy with Splunk AppDynamics

CCC Intelligent Solutions

John Goodson

Chief Technology Officer

Cepheid achieves proactive SAP monitoring and reduced downtime with AppDynamics

Cepheid

Kamlendra Kumar

SAP Basis Administrator

CGI achieves end-to-end visibility and SLA compliance with AppDynamics

CGI

Steve Perkins

Service Delivery Manager

Charter Communications halves MTTR and deploys reliable code daily with AppDynamics

Charter Communications

Jeff Gutterman

Vice President of IT infrastructure

Cisco reduces false positives and improves cloud performance with AppDynamics

Cisco

Nitin Thakur

Technical Operations Manager

Global leader in network and people connectivity uses AppDynamics to gain critical visibility into customer-facing platforms, avoid catastrophic service outages, and reduce MTTD by up to 50%

Cisco

Yatin Wadhavkar

Leader

Cisco reduces MTTR, increases productivity, and innovates faster with Cisco Full-Stack Observability

Cisco

Chuck Churchill

Senior Director, IT Service Management

City of Munich improves the user experience with the help of AppDynamics

City of Munich

Bernhard Leicht

Leader for Middleware and Monitoring

Cognizant achieves proactive end-to-end application visibility and 20% fewer database issue tickets with AppDynamics

Cognizant

Devaraj PR

Senior Vice President and Global IT Head, Technology Services and Operations

Computacenter achieves 45% faster detection and 24% faster repairs with AppDynamics

Computacenter

Christian Siedler

Automation Architecture and Design Lead

CoreLogic achieves real-time, system-wide application visibility and 15-minute problem isolation with AppDynamics

CoreLogic

David Garry

Senior Development Manager

Cornell University reduces complaint turnaround time and optimizes Kuali performance with AppDynamics

Cornell University

Bryan Hutchinson

Former KFS Service Manager

Covis Software (Covis GmbH) achieves 5–10 minute MTTR and full distributed .NET visibility with AppDynamics

Covis Software

Kristof Berger

Chief Software Architect

Cyclomedia turns to AppDynamics to chart a new course for keeping its cloud and core systems running at peak performance as it maps locations around the globe in 3D

CycloMedia

Roland Den Otter

IT Manager

Daman (UAE National Health Insurance Company) achieves 50% MTTR reduction with AppDynamics

Daman

Luis Perfetti

Director for IT Service Development

Delta Dental Insurance modernizes its member platform with AppDynamics

Delta Dental

Sarath Babu

Expert Software Engineer, Technology Operations

DigitasLBi achieves real-time business insight and improved website performance with AppDynamics

DigitasLBi

Peter Murray

Technical Architect

DirecTV Group achieves rapid issue resolution and end-to-end application visibility with AppDynamics

DirecTV Group

Glenn Trattner

Senior Director of IT Operations Application Services

Dixons Carphone achieves record Black Friday sales and real-time business & IT visibility with AppDynamics

Dixons Carphone

E.ON reduces MTTR and accelerates innovation with AppDynamics

E.ON

Richard Smith

Head of IT Service Management

easyJet Customer Experience Soars in the Cloud

easyJet

Simon Challis

Platform Lead - Observability & AIOp

Edmunds.com achieves $1.2 Million in savings with AppDynamics

Edmunds.com

John Martin

Sr. Director of Production Engineering

eHarmony achieves zero downtime and efficient Node.js migration with AppDynamics

eHarmony

Stace Baal

Director, Engineering

ExactTarget achieves rapid performance visibility and faster issue resolution with AppDynamics

ExactTarget

Kevin Siminski

Director of Infrastructure Operations

Expedia Affiliate Network achieves 25% faster key transactions and rapid incident resolution with AppDynamics

Expedia Affiliate Network

Andrew Mulholland

Operations Architect

Expo 2020 Dubai delivers memorable experiences for millions with AppDynamics

Expo 2020 Dubai

Taif Muhsin

Vice President of Integrated Operations

FamilySearch achieves $4.8M in savings and 10x scalability with AppDynamics

Family Search

Bob Hartley

Principal Engineer and Development Manager

FICO turns to AppDynamics and ThousandEyes to enhance the performance and resilience of personal and business credit management services

FICO

Hari Vittal

Senior Engineer

First Abu Dhabi Bank leads charge for customer UX with full-stack observability

First Abu Dhabi Bank

Emma Lewis

Head of Technology Service Management

PREMIER Bankcard invests in exceptional customer service and online experience

First PREMIER Bank

Brian Brenner

Assistant Vice President of IT Infrastructure

Fox News achieves 10x ROI and slashes MTTR to hours with AppDynamics

Fox News

Ryan Jairam

Systems Administrator

Garmin achieves seamless user experience and rapid incident remediation with AppDynamics

Garmin

Doug Strick

Internet Application Admin III

Gent University achieves 400 ms report generation with AppDynamics

Gent University

Danny Bollaert

Application Integration Engineer

Glassdoor achieves rapid, easy monitoring of critical applications with AppDynamics

Glassdoor

Ryan Aylward

CTO

Globe Telecom achieves faster detection and repair times and improved application visibility with AppDynamics

Globe Telecom

MC General

Head of the Information Technology Vendor Management Team

Green Mountain Power achieves proactive NetApp monitoring and faster issue resolution with AppDynamics

Green Mountain Power

Chris Webb

Enterprise Systems Administrator

Groupe BPCE achieves 70% faster incident resolution and a seamless customer experience with AppDynamics

Groupe BPCE

Rachid Hmiche

Referent Architect Tools & DevOps

Hallmark achieves faster business transactions and slashed troubleshooting time with AppDynamics

Hallmark

Chris Tranter

Technical Lead

Heartland Payment Systems achieves faster MySchoolBucks performance and resolves all known issues in 30 days with AppDynamics

Heartland Payment Systems

Chris VanDenBerg

IT Manager

HKTVmall achieves 10x traffic capacity and seamless online shopping with AppDynamics

HKTVmall

Anthony Ng

Head of IT Services

Humanis achieves a reduction in MTTR from 4 hours to 30 minutes with AppDynamics

Humanis

Yves Nicole

Architect

i-nexus achieves continuous performance improvements and faster issue resolution with AppDynamics

i-nexus

Rollo du Pre

Chief Architect

IG Markets achieves 30% increased throughput and reduced MTTR with AppDynamics

IG

Hamed Silatani

Technical Manager

iGA Bahrain achieves 80% fewer top-priority incidents and near‑elimination of downtime with AppDynamics

iGA Bahrain

Abdulrahman Mattar

Acting Chief of Government Systems Control

Bahrain’s eGovernment Speeds MTTR with AppDynamics

iGA Bahrain

Hesham Ebrahim Al-Hashemi

Acting Director for Government Systems Support & Maintenance Directorate

iJET limits app performance risks and accelerates root-cause resolution with AppDynamics

iJET

Nuno Pereira

Chief Technology Officer

IOT uses AppDynamics to improve critical government services for millions of Hoosiers

Indiana Office of Technology (IOT)

Brad Welsh

Network Architect

Infomedia achieves an 80% application performance improvement with AppDynamics APM

Infomedia

Jason Umiker

Global IT Manager

Information & eGovernment Authority (iGA) achieves 80% reduction in incidents and faster MTTR with AppDynamics

Information & eGovernment Authority

Abdul Hafeez

IT Consultant

Insight Enterprises achieves near-instant root-cause detection and faster eCommerce troubleshooting with AppDynamics

Insight Enterprises

Dave Young

Manager, eBusiness QA and Support

Insurity achieves full‑stack observability and sub‑5‑minute detection and resolution with AppDynamics

Insurity

Vincent Lamonde

Director of Cloud Operations

Interactive Investor achieves a seamless, faster user experience with AppDynamics

Interactive Investor

Alan Grose

IT Director

JazzCash transforms digital financial platform experience with Cisco AppDynamics

JazzCash

Beenish Wajih

Head of Network Operations Center (NOC)

Jewish United Fund achieves streamlined application performance management and faster error diagnosis with AppDynamics

Jewish United Fund

Teresa Nguyen

Senior Software Architect

Jobvite turns to AppDynamics to enhance development quality, speed and innovation

Jobvite

Ron Teeter

Chief Architect

Jostens achieves two-hour resolution of multi-year application performance issues with AppDynamics

Jostens

Theresa Chasar

Senior Director of IT Infrastructure, Operations, and Services

Jostle Corporation achieves a 50% reduction in mean time to recovery and full-stack visibility with AppDynamics

Jostle Corporation

Teg Ryan

Director of Technical Operations

Karavel achieves €294,306 in first-year savings and 4x ROI with AppDynamics

Karavel

Guillaume Postaire

Infrastructure Architect

Kiabi achieves 50% faster troubleshooting and improved operational efficiency with AppDynamics

Kiabi

Bernard Théry

Chief Web Information Officer

Kuveyt Türk delivers innovative digital banking to millions

Kuveyt Turk

Taner Öner

Head of Infrastructure Monitoring

Liberty University achieves rapid performance problem‑solving and end-to-end application visibility with AppDynamics

Liberty University

Scott Howe

System Administrator

Limelight Networks achieves sub-hour root-cause resolution and low-overhead production monitoring with AppDynamics

Limelight Networks

Dave Anderson

Senior Systems Engineer

Macmillan achieves faster application performance and reduces MTTR with AppDynamics

Macmillan

James Graham

Project Manager

Manpower achieves immediate ROI and improved application lifecycle from development to production with AppDynamics

Manpower

Nicolas Le Coz

Technical Architect

MARUZEN-YUSHODO achieves 95% faster issue resolution and seamless online textbook sales with AppDynamics

MARUZEN-YUSHODO

Jun Tanaka

Project Leader, Information Systems Department

Match.com achieves seamless cloud migration and improved application performance with AppDynamics

Match.com

Garrick Linn

Architect of Operations

Medallia achieves real-time, unified performance monitoring with AppDynamics

Medallia

Stefan Krantz

Senior Director of Engineering

Missouri State University achieves 24/7 visibility into Blackboard performance with AppDynamics

Missouri State University

Mike McManus

Enterprise Systems Administrator

Mitsubishi UFJ NICOS Co., Ltd. Ensuring availability and quality of financial services with AppDynamics

Mitsubishi UFJ NICOS Co., Ltd.

Takaharu Nakamura

Manager of System Infrastructure Group, System Infrastructure & Operation Department

Modernizing Medicine's Healthcare IT Suite achieves faster issue detection and reduced MTTR with AppDynamics

Modernizing Medicine's Healthcare IT Suite

Adam Gresh

Director of Software Engineering

Mohegan Sun Takes No Chances with Its Casino Apps

Mohegan Sun

George Lee

Lead Application Architect

MultiChoice’s journey to the cloud with AppDynamics

MultiChoice

Elmarie Van Aswegen

Senior AppDynamics Analytics Specialist

Nasdaq achieves minutes-level time-to-resolution and end-to-end application visibility with AppDynamics

NASDAQ

Heather Abbott

Senior Vice President Corporate Solutions Technology

Nouveal e-santé achieves rapid national-scale COVID-19 monitoring—serving 20,000 patients in two hours and cutting response times from 1,500ms to 110ms with AppDynamics

Nouveal e-santé

Guillaume Fayolle

Co-founder

Novus achieves minute-scale problem resolution and 25% reduction in diagnostic man-hours with AppDynamics

Novus

Noah Zucker

Software Engineer

NTT Europe uses AppDynamics to pinpoint root cause of customer’s performance issues

NTT

Oscar Garcia

Chief Operating Officer

NYC Health + Hospitals improves patient care with Cisco Full-Stack Observability

NYC Health + Hospitals

Jeffrey Lutz

Chief Technology Officer

Okta achieves proactive, always-on performance visibility and faster issue resolution with AppDynamics

Okta

Hector Aguilar

CTO and SVP of Engineering

Overstock achieves MTTR reduction from days to minutes with AppDynamics

Overstock

Neil Hartner

Senior Architect

Paychex achieves faster troubleshooting, consolidated monitoring, and improved capacity planning with AppDynamics

Paychex

David Wilson

Senior Director of Infrastructure and Architecture

PEXA achieves a 30% platform capacity boost and scalable performance with AppDynamics

PEXA

John Natsioulas

GM of Technology, Architecture, and Engineering

Pizza Pizza cuts troubleshooting time from days to minutes with AppDynamics

Pizza Pizza

Amar Narain

Director of IT

Privalia achieves 68% fewer production errors and 325% increased platform capacity with AppDynamics

Privalia

Philippe Donon

Head of Core Platform and Performance Team

PSCU achieves panoramic application visibility and reduced MTTA/MTTR with AppDynamics

PSCU

Earl Diem

IT Operations Manager

Q2 Software achieves faster troubleshooting and customer‑centric end-to-end monitoring with AppDynamics

Q2 Software

Jacob Ramsey

Q2eBanking

Qorvo achieves 60-70% fewer production interruptions and faster root-cause resolution with AppDynamics

Qorvo

Aparajit Saigal

Manufacturing IT Team Lead

Roku achieves faster troubleshooting and full production visibility with AppDynamics

Roku

Nils Pommerien

Manager of Network Engineering

Royal Caribbean serves up fun at sea with Cisco Full-Stack Observability

Royal Caribbean Group

Alice McElroy

Director of Operational Excellence

Scicom Infrastructure Services achieves low-overhead production app monitoring and faster troubleshooting with AppDynamics

Scicom Infrastructure Services

Sid Roy

Vice President of Operations and Client Support

SecureCo triples transactions per second and cuts MTTR from hours to minutes with AppDynamics

SecureCo

James Keppel

Chief Security Officer

Solar Turbines - Customer Case Study

Solar Turbines

Tomas Huszagh

Software Engineering Manager and DevOps and Operations Lead

Spirit of Tasmania achieves end-to-end application visibility and business performance insight with AppDynamics

Spirit of Tasmania

Simon Pearce

CIO

Streamline Healthcare achieves reduced incidents and automated remediation with AppDynamics

Streamline Healthcare

Wasif Butt

Chief Development Officer

Swisscom achieves end-to-end omnichannel visibility and faster issue resolution with AppDynamics

Swisscom

Guido de Simone

Senior Project Manager/Lean Agile Leader

T-Systems achieves faster incident detection, 45% MTTR reduction and major call‑centre productivity gains with AppDynamics

T-Systems

Tebra achieves cross-platform performance visibility and message-queue insight with AppDynamics

Tebra

Mike Ruangutai

Director of Engineering

Telenor achieves improved sales performance and proactive issue resolution with AppDynamics Business iQ and real‑time alerts

Telenor

Torben Frølund

Senior Manager

Telkom Mobile achieves faster incident resolution and improved customer experience with AppDynamics

Telkom Mobile

Wynand Beukes

IT Executive

Texas.gov achieves faster issue resolution and improved application performance with AppDynamics

Texas.gov

Nico Zaipain

Enterprise Operations Manager

The Children's Place achieves 5x holiday ecommerce scalability and seamless low-latency shopping with AppDynamics

The Children’s Place

Madhu Peddaboina

Director of Information Technology eCommerce

The Container Store achieves proactive application performance and improved customer experience with AppDynamics

The Container Store

LSE delivers world-class student services with Cisco AppDynamics

The London School of Economics

Derek Alexander

Senior Software Developer

The Motley Fool achieves real-time root-cause visibility and faster fixes with AppDynamics

The Motley Fool

Anne Baynes

Systems Engineer

The Priceline Group achieves end-to-end transaction visibility and reduced MTTR with AppDynamics

The Priceline Group

Giri Nathan

Vice President of Engineering

Reserve Bank of New Zealand cuts pre-production problems by 75% with AppDynamics

The Reserve Bank of New Zealand

Greg Perrott

Software Architect

The Test Factory achieves code-level diagnostics and improved production performance with AppDynamics

The Test Factory

Paul Fleming

Solutions Architect

The World Bank achieves a 67% reduction in performance problem tickets and a unified global infrastructure view with AppDynamics

The World Bank

Michael Makar

Senior IT Manager

TiVo achieves root-cause resolution in 10 minutes (down from 6 hours) with AppDynamics

TiVo

Richard Rothschild

Senior Director of IT

Türk Telekom achieves 70% faster issue detection and 60% less downtime with AppDynamics

Türk Telekom

Hakan Tongar

Head of Enterprise Operations

United Airlines keeps customer care flying with Splunk AppDynamics

United Airlines

Dan Field

Director of Platform and Network Engineering

The University of Texas at San Antonio (UTSA) achieves outage-free registration and 5% enrollment growth with AppDynamics

UTSA

Kendra Ketchum

Vice President for Information Management and Technology

Velliv (Danish pension provider) achieves under-five-minute incident resolution and improved availability for 400,000 customers with AppDynamics

Velliv

Peter Hvedstrup Jensen

Head of IT Operations

Veradigm achieves faster issue resolution and optimized performance with AppDynamics

Veradigm

Jeff Brady

Product Manager

Vodafone achieves end-to-end customer journey visibility with AppDynamics

Vodafone

Kamalesh Patel

Senior IT Service Manager

Vodafone Italia gains observability across the cloud with Cisco AppDynamics

Vodafone

Roberto Meo

Head of IT Operations Italy

Vrio delivers a match-winning viewer experience with Cisco AppDynamics

Vrio

Thiago Salgado

IT Regional Manager

Washington University in St. Louis cuts mean-time-to-resolution from days to minutes with AppDynamics

Washington University in St. Louis

Bijoy George

Biomedical Informatics Program Manager

Wipro achieves faster ticket resolution and improved SLA compliance with AppDynamics

Wipro

Kavitha Kadambi

General Manager, Strategic Transformation Programs

Works Applications Co., Ltd. relies on AppDynamics to help rapidly resolve performance degradation in SaaS applications

Works Applications Co., Ltd.

Masahiko Miyahara

Representative Director

Wowcher achieves seamless Amazon EC2 cloud migration and optimized end-user experience with AppDynamics

Wowcher

Tony Murphy

Technical Lead and head of DevOps

Wyndham Hotels & Resorts achieves 75% more mobile bookings and 40% lower reservation costs with AppDynamics

Wyndham Hotels & Resorts

Scott Strickland

Chief Information Officer

AppDynamics B2B Case Studies & Customer Successes

Case Studies

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