Case Study: Covis Software (Covis GmbH) achieves 5–10 minute MTTR and full distributed .NET visibility with AppDynamics

COVIS GmbH chooses AppDynamics to monitor distributed .NET applications

Covis GmbH builds enterprise .NET CRM solutions that consolidate customer data for large organizations, handling up to 200,000 transactions per hour, 14 million customer issues a year, and more than 4,000 users. Their distributed architecture needed sub‑second response times and visibility across front-end, caches, databases and services, but existing developer trace tools only gave siloed views and made production performance problems hard to find.

AppDynamics provided fast, end-to-end transaction monitoring with minimal overhead and simple deployment, giving Covis an application-centric view in test and production. The result: mean‑time‑to‑resolution dropped to 5–10 minutes, teams could pinpoint root causes (for example, identifying and fixing a rule‑compilation issue in minutes), testing overhead stayed around 2–3%, and developers and service desk staff gained clear, actionable insight into performance issues.

Covis Software

Kristof Berger

Chief Software Architect