Case Study: Veradigm achieves faster issue resolution and stronger DevOps collaboration with AppDynamics

A Faster Path to Healing, Allscripts Connects Hospitals, Physicians, and Patients with Healthy Apps

Veradigm, a healthcare IT provider supporting millions of transactions for doctors, hospitals, and patients, needed better visibility into a complex digital environment. The company was struggling to quickly and confidently troubleshoot production issues and reduce performance slowdowns, and turned to AppDynamics for application intelligence.

AppDynamics gave Veradigm end-to-end visibility into root causes, helping the team cut one password-related investigation from two weeks to about an hour. The solution also improved optimization and collaboration across IT teams, reducing MTTR, enabling more work with less infrastructure, and strengthening a DevOps culture at Veradigm with faster, clearer problem resolution.

Veradigm

Jeff Brady

Product Manager