Case Study: NYC Health + Hospitals improves patient care with AppDynamics

NYC Health + Hospitals improves patient care with Cisco Full-Stack Observability

NYC Health + Hospitals, the largest public healthcare system in the U.S., needed a better way to keep critical digital services running 24/7 across more than 70 locations. With thousands of daily alerts and limited visibility into its systems, the organization struggled to stay proactive and support clinicians and patients reliably. It turned to AppDynamics to improve monitoring and observability for its IT environment.

AppDynamics helped NYC Health + Hospitals gain fuller visibility across infrastructure and user services, allowing the IT team to move from reactive troubleshooting to more proactive operations. The result was better support for always-on healthcare delivery and a stronger foundation for improving patient care, with faster issue detection and reduced risk of service disruptions that could affect treatment.

NYC Health + Hospitals

Jeffrey Lutz

Chief Technology Officer