Case Study: PEXA achieves a 30% platform capacity boost and scalable performance with AppDynamics

PEXA Uses AppDynamics to Deliver Flawless Performance In High Growth Environment

PEXA is Australia’s digital property settlement platform, connecting nearly 10,000 member organisations and handling over 10 million transactions to facilitate about 80% of the country’s property settlements — roughly 20,000 buyers and sellers each week. As transaction volume surged (nearly doubling in 18 months), PEXA needed to scale quickly while maintaining or improving application performance and end-user experience across a complex, multi-stakeholder ecosystem.

Using AppDynamics for end-to-end observability, PEXA gained real-time visibility into applications, services and customer activity, enabling proactive fixes and continuous optimization. By identifying and offloading costly database queries and monitoring end-user and mobile performance, the company boosted platform capacity by 30%, scaled to support more than 12,000 customer workspaces per day, sustained service levels as transactions doubled, and improved operational agility without heavy infrastructure investment.

PEXA

John Natsioulas

GM of Technology, Architecture, and Engineering