Case Study: easyJet achieves end-to-end visibility and faster issue resolution with AppDynamics

easyJet Customer Experience Soars in the Cloud

easyJet, the airline, was looking to improve end-to-end visibility across its technology environment so crews at its European bases could reliably access critical business applications. To solve this, easyJet used AppDynamics, along with ThousandEyes, to gain full-stack observability across applications, infrastructure, databases, employee experience, and network dependencies.

With AppDynamics, easyJet built a unified dashboard that helped its IT team quickly pinpoint whether issues were in the application layer, middleware, database, or network, reducing repeated incidents and improving resolution speed. The result was better reliability for time-sensitive crew management tools, stronger performance and customer experience, and a more data-driven, continuously improving operation for easyJet.

easyJet

Simon Challis

Platform Lead - Observability & AIOp