Case Study: The Children's Place achieves 5x holiday ecommerce scalability and seamless low-latency shopping with AppDynamics

The Children’s Place moves fashion forward with AppDynamics

The Children’s Place is a leading specialty children’s apparel retailer with 700+ stores and a growing ecommerce presence that rose from 10% to nearly half of sales during the pandemic. Facing a stretched six‑week holiday peak and a move from a monolithic legacy stack to cloud native services, the company needed 24/7 reliability, low latency and end‑to‑end visibility to avoid costly outages and deliver consistent customer experiences.

By deploying AppDynamics together with ThousandEyes for full‑stack observability across AWS, databases, microservices and network paths, the team identified and fixed a BGP network issue and a critical database latch before peak traffic, and used Business iQ dashboards for real‑time monitoring. The result: the retailer handled a 5x surge in ecommerce traffic without major disruption, eliminated latency‑impacting issues that could have cost millions, and gained cross‑team visibility to support ongoing cloud migration and 60+ new microservices.

The Children’s Place

Madhu Peddaboina

Director of Information Technology eCommerce