Case Study: Reserve Bank of New Zealand cuts pre-production problems by 75% with AppDynamics

Reserve Bank of New Zealand Cuts Pre-Production Problems by 75% with AppDynamics

The Reserve Bank of New Zealand (RBNZ), the country’s central bank, faced persistent performance issues in several critical .NET applications that drained a 15‑developer team with reactive support work. Slow transactions and service stalls—compounded by a lack of production visibility—forced extended client timeouts and frequently halted development for days while the team chased hard‑to‑replicate problems.

A 30‑day trial of AppDynamics APM for .NET quickly revealed root causes and uncovered previously undetected issues, enabling the team to shift from reactive firefighting to proactive performance management. The bank reports a 75% reduction in pre‑production problems, about $38,000 in first‑year productivity savings, a 4x ROI, faster troubleshooting, improved upgrades and support, and better justification for additional resources.

The Reserve Bank of New Zealand

Greg Perrott

Software Architect