Case Study: Be The Match achieves 75% fewer service interruptions and faster life‑saving transplants with AppDynamics

Be The Match accelerates life-saving transplant services with AppDynamics

Be The Match, operated by the National Marrow Donor Program, manages the world’s largest and most diverse bone marrow and blood stem cell registry, connecting donors, physicians, and transplant centers to save lives. To support time-sensitive transplants and millions of registry records, the organization needed 24x7 application availability and real‑time insight into a complex ecosystem where any downtime can delay lifesaving treatment.

Be The Match implemented AppDynamics for end‑to‑end observability—centralized dashboards, targeted alerts, and granular performance metrics that empower teams to detect and resolve issues quickly. The result: service interruptions fell by nearly 75%, application downtime dropped about 30%, root‑cause identification accelerated, collaboration improved, and the organization continued to support thousands of successful transplants (6,000+ lives helped last year).

Be The Match

Todd Moss

Senior Manager of Platform Services