Case Study: BECU achieves full end-to-end visibility and faster issue resolution with AppDynamics

BECU leverages AppDynamics to gain full visibility into its distributed .NET application stack by both development and operations teams

BECU, a member-owned, not-for-profit credit union with nearly one million members, faced growing challenges maintaining a large, distributed .NET application stack that included both internal and third‑party components. With limited visibility and reliance on customer reports and sprawling log searches, development and operations teams struggled to diagnose and resolve performance issues quickly as traffic and complexity increased.

After a Proof-of-Value, BECU selected AppDynamics to instrument internal and vendor applications and enable distributed correlation and end-to-end visibility. The platform exposed hidden issues (including misrouted data‑center calls and third‑party API latency), drove adoption across dev and ops with a simple UI, and reduced time-to-resolution and application overhead—helping BECU prevent problems from reaching production and restore productivity and performance.

BECU