Case Study: Novus achieves minute-scale problem resolution and 25% reduction in diagnostic man-hours with AppDynamics

Novus Combines High-Performing Portfolios with High-Performing Apps

Novus, the world's leading portfolio intelligence platform with over $2 trillion in client assets under management, operates a sophisticated, distributed Scala-based analytics system. As the architecture scaled into many decoupled services, the team remained dependent on hundreds of machine logs, making it slow, tedious and unreliable to diagnose user-facing problems like platform slowdowns and undetected memory leaks.

Implementing AppDynamics as a unified APM gave Novus end-to-end transaction correlation, JMX monitoring and automatic baselining, rapidly surfacing root causes (including a year-old memory leak) and tying issues to specific users. The outcome: mean time to repair fell from days or weeks to minutes, an estimated 25% reduction in man‑hours to diagnose and fix problems, and engineers freed to focus on core features—boosting user experience and customer retention.

Novus

Noah Zucker

Software Engineer