Case Study: Overstock achieves MTTR reduction from days to minutes with AppDynamics

Overstock.com selects AppDynamics to monitor popular retail website

Overstock.com, a large online retailer with millions of customers and over a billion dollars in annual revenue, needed better visibility into site performance as it deployed code every two weeks. Relying on logs and profilers made it slow and difficult to find the context for problems at scale, jeopardizing the fast response times customers expect.

Overstock.com implemented the AppDynamics APM platform because it was always-on, low-overhead, intuitive and cost-effective. The solution gave real-time dashboards and contextual diagnostic data for both ops and developers, cutting mean time to repair from days or hours to minutes and improving root-cause analysis across the organization.

Overstock

Neil Hartner

Senior Architect