Case Study: 32Red achieves real-time application visibility and reduced MTTR with AppDynamics

32Red selects AppDynamics to gain visibility into online gaming apps

32Red, a growing British online gaming provider serving thousands of players with over 500 games, faced rising traffic and a stack of poorly documented legacy applications built on many third‑party APIs. Head of IT Robert Deaves needed deeper visibility into which internal apps were handling the busiest transactions, their dependencies, and whether performance issues were caused by code or capacity so the team could support, optimize, or re‑architect systems effectively.

Deploying AppDynamics APM gave 32Red real‑time visual insights into application flows, quickly pinpointing a code defect that only appeared under load and ruling out hardware capacity as the cause. The fix reduced mean time to resolution, avoided an unnecessary hardware purchase, protected the brand from user impact, and benefited from fast onboarding and continued vendor support.

32Red

Robert Deaves

Head of IT