Case Study: The London School of Economics achieves faster, error-free student services with AppDynamics

LSE delivers world-class student services with Cisco AppDynamics

The London School of Economics struggled to keep its digital student services fast and reliable, especially during high-stress periods like course enrollment, when database bottlenecks and legacy systems caused slow webpage loads and registration errors. To improve visibility across its hybrid IT environment, the school turned to AppDynamics and its Splunk AppDynamics observability platform.

Using AppDynamics, LSE identified the root causes of performance issues, rewrote enrollment code, and improved content delivery for international students. The results were dramatic: webpage load times dropped from 15 seconds to milliseconds, and undergraduate course enrollment errors were eliminated by 100%, with hundreds of registration errors removed and stronger security monitoring added.

The London School of Economics

Derek Alexander

Senior Software Developer