Case Study: Heartland Payment Systems achieves faster MySchoolBucks performance and resolves all known issues in 30 days with AppDynamics

Heartland Payment Systems Chooses AppDynamics to Monitor MySchoolBucks.com

Heartland Payment Systems’ School Solutions division runs MySchoolBucks.com, a payment portal with over two million registered users that serves thousands of schools and helps process more than 11 million transactions daily. Because convenience drives adoption, site performance was critical, yet existing tools didn’t provide a clear picture of end-user experience, leaving several performance issues unidentified.

After deploying AppDynamics, the team gained end-to-end visibility into application behavior and quickly tracked down root causes—slow SQL queries and DFS call-stack issues among them. Within 30 days they resolved all known problems, optimized performance across the board, significantly reduced unexpected errors, and gained the confidence to handle seasonal traffic spikes.

Heartland Payment Systems

Chris VanDenBerg

IT Manager