Case Study: Missouri State University achieves 24/7 visibility into Blackboard performance with AppDynamics

Missouri State selects AppDynamics to monitor Blackboard Learning Management System

Missouri State University, a public institution serving over 20,000 students, relied on the Blackboard Learning Management System for course delivery and student assessments. When Blackboard experienced intermittent slowdowns, existing monitors only signaled problems without revealing root causes, leaving administrators unable to quickly diagnose or resolve performance issues.

By trialing and deploying AppDynamics, the IT team gained affordable, 24/7 visibility into application and individual cluster-node performance. The platform provided actionable data to identify sources of slowdowns, distinguish system issues from user/browser errors, and document incidents—enabling faster troubleshooting, proactive node management, and more reliable service for students and faculty.

Missouri State University

Mike McManus

Enterprise Systems Administrator