Case Study: Tebra achieves cross-platform performance visibility and message-queue insight with AppDynamics

Kareo Selects AppDynamics to Monitor Cross-Platform System

Kareo, a cloud-based medical office software provider serving over 20,000 small-practice clinicians, ran its platform on two technology stacks (.NET and Java) and relied on asynchronous messaging. That complex, cross-platform infrastructure made it difficult to detect and diagnose performance issues that could impact clinical workflows and billing, so Kareo needed an APM solution that could monitor both environments and provide deep visibility into message queues.

Kareo selected AppDynamics, which delivered a single interface for Java and .NET monitoring, end-to-end transaction tracing across architectures, and detailed insight into messages and queues. The platform let the team immediately identify system problems and failed customer interactions, enabling faster troubleshooting and improved application performance critical to the business.

Tebra

Mike Ruangutai

Director of Engineering