Case Study: Scicom Infrastructure Services achieves low-overhead production app monitoring and faster troubleshooting with AppDynamics

Scicom Infrastructure Services Delivers Stability and Efficiency with AppDynamics

Scicom Infrastructure Services is a managed service provider that builds, customizes and runs mission‑critical applications for customers in industries such as casinos, healthcare and public safety. Their main challenge was monitoring application performance with enough visibility for troubleshooting while keeping monitoring overhead so low it wouldn’t impact production systems.

After evaluating AppDynamics, Scicom adopted its low‑overhead instrumentation and rolled it out to their support team and large customers. The tool delivered deep diagnostic visibility in production, allowing faster problem identification and resolution without degrading app performance, and is now being expanded into healthcare and public‑safety deployments.

Scicom Infrastructure Services

Sid Roy

Vice President of Operations and Client Support