Case Study: Admiral Insurance achieves industry-leading multi-cloud resiliency with AppDynamics

Admiral Insurance Uses AppDynamics to Tame Multi-Cloud Complexity

Admiral Insurance needed greater visibility and faster issue resolution across a complex multi-cloud environment serving nine million customers. The company wanted to reduce downtime, improve digital experience, and maintain strong resiliency for its 7,000 hybrid workers and customer-facing channels using AppDynamics and related observability tools.

With AppDynamics, Admiral Insurance gained comprehensive performance insights and the ability to pinpoint and resolve issues before they affected customers. The result was industry-leading resiliency and consistently strong uptime, with the team reporting they stayed well within a two-hour SLA for application or network downtime over the last 12 months, well ahead of the four-hour industry standard.

Admiral Insurance

Luke Erickson

Head of IT Service Operations