Wavetec B2B Case Studies & Customer Successes

Wavetec is a multinational information technology company that is at the forefront of technological revolution for more than two decades and enjoys a firm presence in over 75 countries. With more than 2 million people benefiting from Wavetec's customer experience solutions on a daily basis, its Information Display Solutions installed at 30+ leading financial markets around the world, Queue Management Systems and Self Service Kiosks with a credible customer portfolio, rich integration tools, and customizable solutions, Wavetec is eminently known worldwide.

Abu Dhabi Education Council enhances its customer experience by investing in Queue Management System

Abu Dhabi Education Council

ADX Stock Exchange modernizes its displays with Wavetec’s state-of-the-art information display solutions

Abu Dhabi Securities Exchange

Saeed Hamad Al Dhaheri

Chief Executive

Adamjee Insurance Company opts for Wavetec to Manage High Footfall

Adamjee Insurance Company Ltd

Wavetec Turns Air Mauritius Customer Services into a Pleasant Experience

Air Mauritius

Allianz Saudi Fransi Optimizes Customer Flow with Wavetec

Allianz

Almoosa Specialist Hospital witnesses 88% Decrease in Patient Wait Times

Almoosa Specialist Hospital

AlMoosa Covid-19 vaccination centre

Almoosa Specialist Hospital

Revolutionizing DMV Services: Arizona Auto Biz Elevates Customer Experience with Wavetec’s Queuing Solution

Arizona Auto Biz

AsiaCell – An Iraqi Telecommunications Company Elevated its Customer Flow with Wavetec’s Personalized Customer Experience Solutions

AsiaCell

Miran Abdul Qadir

Expert of the Digital Sales Support and CX Department

Azerconnect personalises and centralises their information systems for a seamless user experience, powered by Spectra

Azerconnect

Emiliya Alakbarova

Head of the Quality and CX Department

Wavetec Facilitates Bahrain Stock Exchange with a Turnkey Indoor Display Solution

Bahrain Stock Exchange

Sheikh Khalifa bin Ebrahim Al Khalifa

Deputy Director

Bank Alfalah, one of the largest private banks in Pakistan Deploys Wavetec’s Self Service Solutions to Improve Operational Efficiency

Bank Alfalah

Banorte installs Wavetec’s Customer Flow Management Solution at 1000+ retail branches in Mexico

Banorte

Banque Saudi Fransi deploys Wavetec’s Queue Management System across 102 Branches

Banque Saudi Fransi

BBVA Peru Pioneering Digital Branch Transformation with Customer-Centric Innovations

BBVA Peru

Wavetec’s Digital Signage Innovative Solutions for the BCI Bank Academy

BCI Bank

BCI Bank Revamps Customer Experience Through Wavetec’s Digital Signage

BCI Bank

Wavetec Deploys Queue Management Solution for Botswana Unified Revenue Services

Botswana Unified Revenue Service

Cable and Wireless chooses Wavetec’s SIM Dispensing Solution to provide customers with an easy way of completing daily transactions

Cable & Wireless

A Game-Changer for eVisa Processing in Cameroon

Cameroon International Airports

Wavetec installs Queue Management System and Digital Signage Solutions at Capital Health Screening Centre

Capital Health Screening Centre

Carrefour Kenya’s implementation of the Wavetec's QMS marks a significant milestone in transforming the retail experience

Carrefour

Chapidze Heart Center Invests in Patient Flow Management System

Chapidze Heart Center

Chilexpress Improves its Customer Experience with Wavetec

Chilexpress

Wavetec helps Codelco provide a safer working environment for its stakeholders through a state of the art LED Display Solution

Codelco

Colmenar sporting a global solution – web appointment and queuing solutions in practice

Colmenar City Hall

Spain’s Fastest Growing Retailer Selects Wavetec to manage customers at Deli Counters

Consum Cooperativa Valenciana

Wavetec provided Cordoba Stadium with a solution that helped them meet the Display Standards set by FIFA

Cordoba Stadium

CRDB – A Commercial Bank in Tanzania Revamped its Customer Service Experience with Wavetec’s Support

CRDB Bank

Crowne Plaza - Customer Case Study

Crowne Plaza

Delta Airlines deploys Wavetec Self Service Queue Management softwares to manage passenger traffic effectively

Delta Airlines

Delta Premium Lounge Enhances Guest Experience with Wavetec’s Virtual Queue Solutions

Delta Airlines

Deyaar Augments Customer Experience by using Queuing Solutions

Deyaar

Wavetec transformed digital signage management at Dnata Travel

Dnata Travel

Dubai Police tackles heavy footfall with Wavetec’s EQMS

Dubai Police

EGADE Business School - Customer Case Study

EGADE Business School

Wavetec facilitates Emirates in Managing their customer flow at 71 different stations around the globe

Emirates Airline

Wavetec Expedites Emirates Identity Authority’s Customer Flow

Emirates Identity Authority

Erbil Stock Exchange comes to life with Wavetec’s dynamic displays

Erbil Stock Exchange

Wavetec’s Queue Systems help Etihad Airways Speed-Up its Employee Service Centre

Etihad Airways

The biggest financial ticker in Santiago

EUROAMÉRICA

Wavetec redefines Checkout Experience at FCB Megastore with UNO-Q and Donatello Digital Signage

FC Barcelona Megastore

Federal Authority for Identity and Citizenship - Customer Case Study

Federal Authority for Identity and Citizenship

Wavetec Provided Digital Transformation Solutions to the Karachi’s Green Line BRT System

Green Line BRT

HBL optimizes customer experience with Wavetec video walls & Queue Management solutions

Habib Bank Limited

HSBC Mexico Implements Wavetec’s Queue Management Solution to Enhance its Customer Experience

HSBC

Huduma Kenya invests in Customer Experience Solutions

Huduma Kenya

Transforming Customer Service at I&M Bank

I&M Bank

IKEA Transforms Checkout Experience with Wavetec’s UNO-Q Queue Management System

IKEA

Interbank chooses Wavetec technology for innovation in its service areas

InterBank

Miguel Uccelli

Vice President, Retail Banking

Self service and customer convenience takes center stage at Iraqi Middle East Investment Bank

Iraqi Middle East Investment Bank

Kcell Kazakhstan goes Digital with Azimut’s SIM Dispensing Solution

Kcell

Kaspars Kukelis

Chairman of the Management Board

Kenya Commercial Bank (KCB) partners with Wavetec to enhance its Customers Experience

Kenya Commercial Bank

UNO-Q’s Implementation at Kohl’s Unlocks Elevated Shopping Experiences

Kohl’s

Lahore University of Management Sciences creates a mock stock trading floor

Lahore University of Management Sciences

Flexible and automatically managed dissemination of information accredited to Wavetec’s Donatello Suite Solution

Lima Stock Exchange

LINK and Wavetec take on retail responsibility with WhatsApp Queuing

Link Sportswear

Enhancing Checkout Experience at Liquor Control Board of Ontario (LCBO) with Wavetec’s UNOQ/Linear Queue Solution

Liquor Control Board of Ontario

Wavetec Delivers Innovation and Customer Satisfaction Transcending Geographical Boundaries

Lisson Gallery

Madrid Stock Exchange Partners with Wavetec for Financial LED Display Solutions

Madrid Stock Exchange

Pedro de la Muela

IT Manager

Wavetec helps Maersk Line in Streaming their Customer Flow through its Electronic Queue Management Solutions

Maersk

Mohammad Adnan Ansari

Assistant Manager Customer Service Imports

Malta Stock Exchange Upgrades Information Dissemination Channels with Wavetec’s Display Solution

Malta Stock Exchange

Wavetec’s Transforms Customers’ Queuing Experience at M&M Stores, by MARS Group, with UNO-Q

Mars

McLeod Chooses Wavetec Solutions to Enhance Patient Journeys

McLeod Health

The Mexican Stock Exchange installs the biggest Indoor LED display in Latin America

Mexican Stock Exchange

Mibanco - Customer Case Study

Mibanco

Enhancing Checkout Efficiency at Micro Center with Wavetec’s UNO-Q Solution

Micro Center

Milwaukee Brewers Streamlines Customer Flow with Wavetec’s UNO-Q Linear Queue System

Milwaukee Brewers

Wavetec Deploys Queue Management Solution for Ministry of Commerce & Investment

Ministry of Commerce & Investment

Saudi Business Center Partners with Wavetec to Optimize the Workflow

Ministry of Commerce & Investment

Ministry of Health in the Khyber Pakhtunkhwa - Customer Case Study

Ministry of Health in the Khyber Pakhtunkhwa

Ministry of Health in UAE Improves Patient’s Experience through Installation of Wavetec’s Queue Management and Digital Signage Solutions

Ministry of Health UAE

Ministry of Justice, KSA, Opts for Wavetec Solutions to Reduce Wait & Service Times

Ministry of Justice, KSA

Wavetec helps Muscat Securities market to promote public dissemination of Financial Information

Muscat Securities Market

Nahdi Care Clinics Partners with Wavetec to Revolutionize Patient Experience

Nahdi Care Clinics

Nahdi Pharmacy leverages on Queue Management to enhance Patient Experience

Nahdi Medical Company

Nike deploys Wavetec’s Queuing Solutions

Nike

Northgate, America’s leading Hispanic Supermarket Chain, Partners With Wavetec To Enhance Customer Experience Across All Locations

Northgate Market

Wavetec transforms customer journey at Nyaho Medical Centre Ghana

Nyaho Medical Centre

Nyaho Tamakloe

Nyaho Medical Centre

Orange Sierra Leone Optimizes Their Customer Journey with Wavetec

Orange

Wavetec helps Orascom Telecom (Djezzy) in managing their customer flow at all their Service Centers throughout ALGERIA

Orascom Telecom Algeria

Mohamed Achir

Director Transmission Engineering

Wavetec Helps Mobilink Enhance Customers’ Contentment

Orascom Telecom-Mobilink

Fasih Khan

Customer Care Representative

Oregon Lottery Picks Wavetec to Improve its Customer Satisfaction

Oregon Lottery

PUMA chooses to queue the Wavetec way, powered by our WhatsApp Queueing software

Puma

Rogers Centre Goes Cashless for the Upcoming Baseball Season

Rogers Centre

Wavetec reforms and streamlines customer journey at Samsung service centers in Spain

Samsung

Samsung installs Wavetec Queuing Solutions at Service Centers

Samsung

Navigating the Waves of Customer Flow with Lobby Leader The Wavetec and San Diego County Collaboration

San Diego County Planning & Development Services

Santander Bank Installs Multi-Screen Video Wall Signage Solution

Santander Bank Chile

Santiago Stock Exchange Upgrades its Trading Floor with a Modern Display Solution

Santiago Stock Exchange

Saudi Fransi for Lease Finance Digitizes Customer Journeys with Wavetec

Saudi Fransi for Lease Finance

Schenectady County DMV Implements Wavetec’s Enterprise DMV Queue System

Schenectady County

Suzuki Carachi Motors Streamlines Customer Flow with Wavetec

Suzuki

Shehzad Siddique

Assistant Manager After Sales

Swiss Post - Customer Case Study

Swiss Post

With The New Media Room, Tadawul has Proved itself in Keeping up with Technology to the World

Tadawul

Takaful Al Rajhi Group invests in Wavetec’s solution to optimize and enhance customer journey

Takaful Al Rajhi Group

Telcel - Customer Case Study

Telcel

Telenor Selects Wavetec’s Telco Wallet Self Service Kiosk Solution for the Nationwide Rollout

Telenor Pakistan

Wavetec transforms customer journey at 44 DMV stations in Tennessee with advanced virtual ticketing options for citizens

Tennessee DMV

Wavetec creates a land mark in Doha by installing the biggest outdoor ticker in Middle East at The Group Securities head office

The Group Securities

The Primary and Secondary Healthcare Department, Punjab

The Primary and Secondary Healthcare Department, Punjab

The University of Nottingham Ningbo China - Customer Case Study

The University of Nottingham Ningbo China

The Key to a Seamless Dispensary Experience at MariMed’s Thrive Dispensaries

Thrive

Boosting Brand Awareness with SIM Dispensing Kiosks at Toronto’s Union Station

Toronto Union Station

Toyota uses Wavetec’s Queue Management Solution to manage their complex Customer Flow and provide better customer satisfaction

Toyota

Transco Abu Dhabi Invests In LED Display Solutions

Transco Abu Dhabi

Enhancing Customer Experience at Trident Technical College with Wavetec’s Virtual Queue System

Trident Technical College

Wavetec uses its Broadcast Display Solution to Facilitate TVN Chile in creating an entire new background for their TV studios

TVN Chile

UBL partners with Wavetec for a Digital Transformation Journey across 291 Branches

United Bank Limited

UBL Deployed Wavetec’s Remittance Kiosk – First-Ever Comprehensive Branchless Banking solution

United Bank Limited

Revolutionizing Student Services with Wavetec’s WhatsApp

Universidad Panamericana

Workforce Santa Cruz County - Customer Case Study

Workforce Santa Cruz County

Wavetec helps Zain Iraq manage its KPI’s at 17 service centers

Zain Telecom Iraq

Laith Riyadh Ra’oof

Head of Direct Sales Department

Wavetec Helps Zain Telecom to develop a Unique Competitive Advantage through its Queue Management and Information Display Solutions

Zain Telecom Iraq

Zapopan trusts Wavetec to aid in managing high daily foot traffic

Zapopan

ZARA, Apparel Industry leader keeping customer experience & safety a top priority

Zara

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