Case Study: Sangamon County, Illinois achieves smoother polling and shorter wait times with Wavetec UNO-Q

Streamlining Polling with Wavetec Sangamon County’s Queuing Success

Sangamon County, Illinois, needed a better way to manage high voter traffic and limited space at polling stations during peak election periods. The county partnered with Wavetec and used the UNO-Q linear queuing system to reduce disorganized flow, confusion, and delays while improving the voter experience.

Wavetec implemented a queue management setup with UNO-Q, a wireless call button, and Donatello digital signage to guide voters clearly and efficiently. The solution created a single fair line, enabled staff to call voters smoothly, and improved booth direction with visual cues, resulting in better voter flow, shorter wait times, happier voters, and less supervision required from poll workers.

Sangamon County, Illinois