LinkedIn
Facebook
Youtube
X
Visit WebsiteAbu Dhabi Education Council enhances its customer experience by investing in Queue Management System
Abu Dhabi Education Council
Wavetec
Wavetec is a multinational information technology company that is at the forefront of technological revolution for more than two decades and enjoys a firm presence in over 75 countries. With more than 2 million people benefiting from Wavetec's customer experience solutions on a daily basis, its Information Display Solutions installed at 30+ leading financial markets around the world, Queue Management Systems and Self Service Kiosks with a credible customer portfolio, rich integration tools, and customizable solutions, Wavetec is eminently known worldwide.
Case Studies
Showing 120 Wavetec Customer Success Stories
ADX Stock Exchange modernizes its displays with Wavetec’s state-of-the-art information display solutions
Abu Dhabi Securities Exchange
Saeed Hamad Al Dhaheri
Chief Executive
Adamjee Insurance Company opts for Wavetec to Manage High Footfall
Adamjee Insurance Company Ltd
Wavetec Turns Air Mauritius Customer Services into a Pleasant Experience
Air Mauritius
Allianz Saudi Fransi Optimizes Customer Flow with Wavetec
Allianz
Almoosa Specialist Hospital witnesses 88% Decrease in Patient Wait Times
Almoosa Specialist Hospital
AlMoosa Covid-19 vaccination centre
Almoosa Specialist Hospital
Revolutionizing DMV Services: Arizona Auto Biz Elevates Customer Experience with Wavetec’s Queuing Solution
Arizona Auto Biz
AsiaCell – An Iraqi Telecommunications Company Elevated its Customer Flow with Wavetec’s Personalized Customer Experience Solutions
AsiaCell
Miran Abdul Qadir
Expert of the Digital Sales Support and CX Department
Azerconnect personalises and centralises their information systems for a seamless user experience, powered by Spectra
Azerconnect
Emiliya Alakbarova
Head of the Quality and CX Department
Wavetec Facilitates Bahrain Stock Exchange with a Turnkey Indoor Display Solution
Bahrain Stock Exchange
Sheikh Khalifa bin Ebrahim Al Khalifa
Deputy Director
Bank Alfalah, one of the largest private banks in Pakistan Deploys Wavetec’s Self Service Solutions to Improve Operational Efficiency
Bank Alfalah
Banorte installs Wavetec’s Customer Flow Management Solution at 1000+ retail branches in Mexico
Banorte
Banque Saudi Fransi deploys Wavetec’s Queue Management System across 102 Branches
Banque Saudi Fransi
BBVA Peru Pioneering Digital Branch Transformation with Customer-Centric Innovations
BBVA Peru
Wavetec’s Digital Signage Innovative Solutions for the BCI Bank Academy
BCI Bank
BCI Bank Revamps Customer Experience Through Wavetec’s Digital Signage
BCI Bank
Wavetec Deploys Queue Management Solution for Botswana Unified Revenue Services
Botswana Unified Revenue Service
Cable and Wireless chooses Wavetec’s SIM Dispensing Solution to provide customers with an easy way of completing daily transactions
Cable & Wireless
A Game-Changer for eVisa Processing in Cameroon
Cameroon International Airports
Wavetec installs Queue Management System and Digital Signage Solutions at Capital Health Screening Centre
Capital Health Screening Centre
Carrefour Kenya’s implementation of the Wavetec's QMS marks a significant milestone in transforming the retail experience
Carrefour
Chapidze Heart Center Invests in Patient Flow Management System
Chapidze Heart Center
Chilexpress Improves its Customer Experience with Wavetec
Chilexpress
Wavetec helps Codelco provide a safer working environment for its stakeholders through a state of the art LED Display Solution
Codelco
Colmenar sporting a global solution – web appointment and queuing solutions in practice
Colmenar City Hall
Spain’s Fastest Growing Retailer Selects Wavetec to manage customers at Deli Counters
Consum Cooperativa Valenciana
Wavetec provided Cordoba Stadium with a solution that helped them meet the Display Standards set by FIFA
Cordoba Stadium
CRDB – A Commercial Bank in Tanzania Revamped its Customer Service Experience with Wavetec’s Support
CRDB Bank
Crowne Plaza - Customer Case Study
Crowne Plaza
Delta Airlines deploys Wavetec Self Service Queue Management softwares to manage passenger traffic effectively
Delta Airlines
Delta Deploys Wavetec’s Capacity Manager Solution to 9 Locations
Delta Airlines
Delta Premium Lounge Enhances Guest Experience with Wavetec’s Virtual Queue Solutions
Delta Airlines
Deyaar Augments Customer Experience by using Queuing Solutions
Deyaar
Wavetec Helps Disney Manage Linear Queueing with UNO-Q
Disney
Wavetec transformed digital signage management at Dnata Travel
Dnata Travel
Dubai Police tackles heavy footfall with Wavetec’s EQMS
Dubai Police
EGADE Business School - Customer Case Study
EGADE Business School
Wavetec facilitates Emirates in Managing their customer flow at 71 different stations around the globe
Emirates Airline
Wavetec Expedites Emirates Identity Authority’s Customer Flow
Emirates Identity Authority
Erbil Stock Exchange comes to life with Wavetec’s dynamic displays
Erbil Stock Exchange
Wavetec’s Queue Systems help Etihad Airways Speed-Up its Employee Service Centre
Etihad Airways
The biggest financial ticker in Santiago
EUROAMÉRICA
Wavetec redefines Checkout Experience at FCB Megastore with UNO-Q and Donatello Digital Signage
FC Barcelona Megastore
Federal Authority for Identity and Citizenship - Customer Case Study
Federal Authority for Identity and Citizenship
Wavetec Provided Digital Transformation Solutions to the Karachi’s Green Line BRT System
Green Line BRT
HBL optimizes customer experience with Wavetec video walls & Queue Management solutions
Habib Bank Limited
HSBC Mexico Implements Wavetec’s Queue Management Solution to Enhance its Customer Experience
HSBC
Huduma Kenya invests in Customer Experience Solutions
Huduma Kenya
Transforming Customer Service at I&M Bank
I&M Bank
IKEA Transforms Checkout Experience with Wavetec’s UNO-Q Queue Management System
IKEA
Interbank chooses Wavetec technology for innovation in its service areas
InterBank
Miguel Uccelli
Vice President, Retail Banking
Self service and customer convenience takes center stage at Iraqi Middle East Investment Bank
Iraqi Middle East Investment Bank
Kcell Kazakhstan goes Digital with Azimut’s SIM Dispensing Solution
Kcell
Kaspars Kukelis
Chairman of the Management Board
Kenya Commercial Bank (KCB) partners with Wavetec to enhance its Customers Experience
Kenya Commercial Bank
UNO-Q’s Implementation at Kohl’s Unlocks Elevated Shopping Experiences
Kohl’s
Lahore University of Management Sciences creates a mock stock trading floor
Lahore University of Management Sciences
Flexible and automatically managed dissemination of information accredited to Wavetec’s Donatello Suite Solution
Lima Stock Exchange
LINK and Wavetec take on retail responsibility with WhatsApp Queuing
Link Sportswear
Enhancing Checkout Experience at Liquor Control Board of Ontario (LCBO) with Wavetec’s UNOQ/Linear Queue Solution
Liquor Control Board of Ontario
Wavetec Delivers Innovation and Customer Satisfaction Transcending Geographical Boundaries
Lisson Gallery
Madrid Stock Exchange Partners with Wavetec for Financial LED Display Solutions
Madrid Stock Exchange
Pedro de la Muela
IT Manager
Wavetec helps Maersk Line in Streaming their Customer Flow through its Electronic Queue Management Solutions
Maersk
Mohammad Adnan Ansari
Assistant Manager Customer Service Imports
Malta Stock Exchange Upgrades Information Dissemination Channels with Wavetec’s Display Solution
Malta Stock Exchange
Wavetec’s Transforms Customers’ Queuing Experience at M&M Stores, by MARS Group, with UNO-Q
Mars
McLeod Chooses Wavetec Solutions to Enhance Patient Journeys
McLeod Health
The Mexican Stock Exchange installs the biggest Indoor LED display in Latin America
Mexican Stock Exchange
Mibanco - Customer Case Study
Mibanco
Enhancing Checkout Efficiency at Micro Center with Wavetec’s UNO-Q Solution
Micro Center
Milwaukee Brewers Streamlines Customer Flow with Wavetec’s UNO-Q Linear Queue System
Milwaukee Brewers
Wavetec Deploys Queue Management Solution for Ministry of Commerce & Investment
Ministry of Commerce & Investment
Saudi Business Center Partners with Wavetec to Optimize the Workflow
Ministry of Commerce & Investment
Ministry of Health in the Khyber Pakhtunkhwa - Customer Case Study
Ministry of Health in the Khyber Pakhtunkhwa
Ministry of Health in UAE Improves Patient’s Experience through Installation of Wavetec’s Queue Management and Digital Signage Solutions
Ministry of Health UAE
Ministry of Justice, KSA, Opts for Wavetec Solutions to Reduce Wait & Service Times
Ministry of Justice, KSA
Wavetec helps Muscat Securities market to promote public dissemination of Financial Information
Muscat Securities Market
Nahdi Care Clinics Partners with Wavetec to Revolutionize Patient Experience
Nahdi Care Clinics
Nahdi Pharmacy leverages on Queue Management to enhance Patient Experience
Nahdi Medical Company
Nasfund - Customer Case Study
Nasfund
Nike deploys Wavetec’s Queuing Solutions
Nike
Northgate, America’s leading Hispanic Supermarket Chain, Partners With Wavetec To Enhance Customer Experience Across All Locations
Northgate Market
Wavetec transforms customer journey at Nyaho Medical Centre Ghana
Nyaho Medical Centre
Nyaho Tamakloe
Nyaho Medical Centre
Orange Sierra Leone Optimizes Their Customer Journey with Wavetec
Orange
Wavetec helps Orascom Telecom (Djezzy) in managing their customer flow at all their Service Centers throughout ALGERIA
Orascom Telecom Algeria
Mohamed Achir
Director Transmission Engineering
Wavetec Helps Mobilink Enhance Customers’ Contentment
Orascom Telecom-Mobilink
Fasih Khan
Customer Care Representative
Oregon Lottery Picks Wavetec to Improve its Customer Satisfaction
Oregon Lottery
PUMA chooses to queue the Wavetec way, powered by our WhatsApp Queueing software
Puma
Rogers Centre Goes Cashless for the Upcoming Baseball Season
Rogers Centre
Wavetec reforms and streamlines customer journey at Samsung service centers in Spain
Samsung
Samsung installs Wavetec Queuing Solutions at Service Centers
Samsung
Navigating the Waves of Customer Flow with Lobby Leader The Wavetec and San Diego County Collaboration
San Diego County Planning & Development Services
Santander Bank Installs Multi-Screen Video Wall Signage Solution
Santander Bank Chile
Santiago Stock Exchange Upgrades its Trading Floor with a Modern Display Solution
Santiago Stock Exchange
Saudi Fransi for Lease Finance Digitizes Customer Journeys with Wavetec
Saudi Fransi for Lease Finance
Schenectady County DMV Implements Wavetec’s Enterprise DMV Queue System
Schenectady County
Suzuki Carachi Motors Streamlines Customer Flow with Wavetec
Suzuki
Shehzad Siddique
Assistant Manager After Sales
Swiss Post - Customer Case Study
Swiss Post
With The New Media Room, Tadawul has Proved itself in Keeping up with Technology to the World
Tadawul
Takaful Al Rajhi Group invests in Wavetec’s solution to optimize and enhance customer journey
Takaful Al Rajhi Group
Telcel - Customer Case Study
Telcel
Telenor Selects Wavetec’s Telco Wallet Self Service Kiosk Solution for the Nationwide Rollout
Telenor Pakistan
Wavetec transforms customer journey at 44 DMV stations in Tennessee with advanced virtual ticketing options for citizens
Tennessee DMV
Wavetec creates a land mark in Doha by installing the biggest outdoor ticker in Middle East at The Group Securities head office
The Group Securities
The Primary and Secondary Healthcare Department, Punjab
The Primary and Secondary Healthcare Department, Punjab
The University of Nottingham Ningbo China - Customer Case Study
The University of Nottingham Ningbo China
The Key to a Seamless Dispensary Experience at MariMed’s Thrive Dispensaries
Thrive
Streamlining Meat and Deli Operations at Tony’s Fresh Market with Wavetec’s Meat Queuing System
Tony’s Fresh Market
Boosting Brand Awareness with SIM Dispensing Kiosks at Toronto’s Union Station
Toronto Union Station
Toyota uses Wavetec’s Queue Management Solution to manage their complex Customer Flow and provide better customer satisfaction
Toyota
Transco Abu Dhabi Invests In LED Display Solutions
Transco Abu Dhabi
Enhancing Customer Experience at Trident Technical College with Wavetec’s Virtual Queue System
Trident Technical College
Wavetec uses its Broadcast Display Solution to Facilitate TVN Chile in creating an entire new background for their TV studios
TVN Chile
UBL partners with Wavetec for a Digital Transformation Journey across 291 Branches
United Bank Limited
UBL Deployed Wavetec’s Remittance Kiosk – First-Ever Comprehensive Branchless Banking solution
United Bank Limited
Revolutionizing Student Services with Wavetec’s WhatsApp
Universidad Panamericana
Workforce Santa Cruz County - Customer Case Study
Workforce Santa Cruz County
Wavetec helps Zain Iraq manage its KPI’s at 17 service centers
Zain Telecom Iraq
Laith Riyadh Ra’oof
Head of Direct Sales Department
Wavetec Helps Zain Telecom to develop a Unique Competitive Advantage through its Queue Management and Information Display Solutions
Zain Telecom Iraq
Zapopan trusts Wavetec to aid in managing high daily foot traffic
Zapopan
ZARA, Apparel Industry leader keeping customer experience & safety a top priority
Zara
No matching case studies
