Case Study: Micro Center improves checkout efficiency with Wavetec’s UNO-Q queue management solution

Enhancing Checkout Efficiency at Micro Center with Wavetec’s UNO-Q Solution

Micro Center, a leading U.S. electronics and computer retailer, was struggling with long checkout lines and inefficient line management during peak hours. To improve the customer experience and better integrate with its existing checkout setup, Micro Center partnered with Wavetec and its UNO-Q queue management solution.

Wavetec implemented the UNO-Q Linear Queuing System with wireless call buttons, light tower integration, and Donatello digital signage to guide customers to open registers. The result was a faster, more organized checkout flow with reduced wait times, improved customer satisfaction, and greater operational efficiency for Micro Center.

Micro Center