Case Study: McLeod Health improves patient journeys with Wavetec's UNO-Q queueing solution

McLeod Chooses Wavetec Solutions to Enhance Patient Journeys

McLeod Health needed a way to improve patient flow and reduce wait times across its medical centers in the United States. To address this challenge, McLeod partnered with Wavetec and selected Wavetec’s UNO-Q queueing solution to enhance patient journeys and streamline single-line queuing.

Wavetec is equipping 45 McLeod Health medical centers with UNO-Q, a call-forward linear queueing system designed to increase service efficiency and simplify the waiting experience. The expected impact is significantly shorter patient wait times and a more efficient, organized queuing process across McLeod Health’s facilities.

McLeod Health