Case Study: Dnata Travel achieves real-time centralized digital signage and improved customer engagement with Wavetec

Wavetec transformed digital signage management at Dnata Travel

Dnata Travel, the Emirates Group–owned travel services leader in the Middle East, was renovating its Sheikh Zayed Road service center and needed a futuristic digital signage system to engage customers while they waited. The existing DVD-based solution required staff to replace discs at each location and couldn’t show mixed content such as airfare rates, weather, time, videos and images. Wavetec was chosen to replace this outdated setup with a modern digital signage platform.

Wavetec implemented a centrally managed, real-time digital signage solution using its 2nd Gen Quad Core Android media player (Donatello Digital Signage Player) and Ultra HD/4K displays, installing two 75" and two 50" screens at the head office with plans to roll out to other centers. The system enables centralized scheduling and on‑the‑fly content updates (airfares, currency/forex rates, RSS/financial tickers, weather, time and promos), eliminating DVD swaps, reducing administrative effort and creating more engaging, informative customer experiences across Dnata Travel locations.

Dnata Travel