Zoho CRM B2B Case Studies & Customer Successes

How 24 Hours Group achieved a 70% increase in business efficiency with Zoho CRM

24 Hours Group

Ruben Gorjian

Chief Marketing Officer

How 99 Calls improved efficiency and client relations through strategic integration

99 Calls

Fred Lovine

President and Head of IT Development

Zoho CRM plays an integral role in governing a US-based tax and accounting firm's expeditious growth

Accountants and Business Advisors

Robert Craig

Chief Operating Officer

ActionCOACH, Team Sage achieves centralized client and prospect management and improved revenue visibility with Zoho CRM

ActionCoach

Jody Johnson

CEO

ADTRAV optimizes Zoho CRM to meet their industry-specific needs and achieves a 100% adoption rate

Adtrav

Kristian Collins

Director of Group Air, Meetings and Events, and Vacations

Agappe Diagnostics achieves an 80% increase in productivity and a 360-degree customer view with Zoho CRM

Agappe

Thomas John

Managing Director

Zoho CRM Plus helps Agoda’s Strategic Partnerships team manage workflows and communicate with partners

Agoda

Pierre Honne

Director of Partnerships Innovation

Airport Property achieves centralized property management and automated website listings with Zoho CRM

Airport Property

Guy de la Porte

Chief Executive Officer

How Zoho Transformed A Business Culture And Customer Relationships

Allergy Standards Limited

John Mckeon

Co-founder

ALTUS Wealth Solutions achieves streamlined business management and major cost savings with Zoho CRM

ALTUS Wealth Solutions

John Buerger

CFP™ Professional

Amiad Water Systems achieves faster CRM adoption and increased sales with Zoho CRM

Amiad Water Systems

Marina Steinberg

Manager

Clothing company delivers custom apparel and personal connections using Zoho CRM

Apliiq

Emily Gruber

Chief Financial Officer

Zoho CRM Helps Aqua Expeditions In Their Expansion To Coastal Cruising

Aqua Expeditions

Hanh Nguyen

Digital Marketing Manager

Arctic Spas speeds up critical approval process by 90% with CRM Canvas

Arctic Spas

Mike Sigvaldason

CRM System Administrator

Quebec-based cabinet manufacturing company increases productivity with Zoho CRM

Armoires AD+

Dany Gilbert

President

Ascent Solutions achieves unified operations and faster customer response with Zoho CRM

Ascent Solutions

Daniel Chan

Director of Professional Services

Italian auction house Aste33 leverages Zoho CRM to increase revenue by 20%

Aste33

Andrea Massarotto

Founding Board Member

ATM2Go achieves $25,000–$30,000 first-year savings and streamlined franchise and fleet management with Zoho CRM

ATM2Go

How India's overseas education experts tripled their productivity with Zoho CRM

Azent Overseas Education

Kechit Goyal

Chief Growth Officer

Beck Flavors runs an efficient sales team with Zoho CRM

Beck Flavors

Matt Carr

President

How Bernard Health Saved $1M Switching from Salesforce to Zoho

Bernard Health

Alex Tolbert

Founder

Booth & Partners elevates service delivery with an 82% fulfillment rate powered by Zoho

Booth & Partners

Chad Chambers

Head of Organizational Innovation

Brigade Plus achieves streamlined sales automation and unified customer journeys with Zoho CRM

Brigade Plus

Ponappa PM

Head

Call Center Sales Pro increases sales productivity with CRM Canvas

Call Center Sales Pro

Marc Fishman

Director Of Sales And Marketing

International freight forwarding company observed 10% lead conversion rate with Zoho CRM

Cargo Services Far East

Stanley Lee

Associate Director of Corporate Marketing

Zoho CRM helped CARS Protection Plus, an auto warranty company in Pennsylvania, improve account retention by 40%

CARS Protection Plus

Rick Tudor

Director of Operations

Zoho CRM fuels Carsome to provide a seamless car buying and selling experience

Carsome

Mansour Safarzadeh

Regional Project Manager

Largest industrial refrigeration contractor in North America sees a 20% boost in sales upon employing Zoho CRM

CIMCO Refrigeration

David Fauser

Director of Sales

How CityDance manages its data with Zoho CRM and brings the beauty and art of dance to Washington D.C.

CityDance

Alexe Nowakowski

Executive Director

Clozette Group achieves a streamlined sales structure and 300 hours saved in reporting with Zoho CRM

Clozette Group

Janice Chia

Integrated Solution Strategist

Comet upgrades from Outlook Express to Zoho CRM to create strong relationships with customers

Comet

Raja Selarka

Chief Executive Officer

Compass Health Agency achieves 45% increase in deal success with Zoho CRM

Compass Health Agency

Ripley F

Vice President

CPS Media boosts customer engagement with Zoho CRM

CPS Media

Roselyne Thibault

VP Finance

Crown Bees - Customer Case Study

Crown Bees

Karl Alexander

Marketing Director

World's first diamond commodities producer chooses Zoho CRM to scale expeditiously

Diamond Standard

Anila Daci

Director of Quality Assurance

Display Science achieves streamlined collaboration and PDPA‑compliant lead management with Zoho CRM

Display Science

Tony George

Founder

DotPe leverages Zoho CRM Plus's customizations and robust system to achieve above and beyond

DotPe

Pratyush Saurabh

Senior Manager - Strategy & Business Ops

Duratuf increases their ROI 400% using Zoho CRM

Duratuf

Aayush Kejriwal

Chief Executive Officer

Israel-based ed tech company has enhanced its sales productivity with Zoho CRM

Edusoft

Harmodio Deycaza

Sales Director

US-based manufacturer replaces Salesforce with Zoho CRM Plus and says they will never go back

Electric Mirror

Robert Hernandez

Vice President of Sales Operations

En Route Technologies LLC - Customer Case Study

En Route Technologies LLC

Ayman Alibrahim

Managing Director

Financial software company switches to Zoho CRM after seven years of Salesforce

Enzumo

Peter Worn

Independent Director

Zoho CRM delivers 100% ROI to Singapore-based audiovisual company, ESCO

ESCO

Sujith Sivaram

Managing Director

Fred. Olsen Cruise Lines sail to success with Zoho CRM Plus

Fred. Olsen Cruise Lines

Nicki Gordon

CRM Manager

FundsIndia achieves 5X productivity with Zoho CRM

FundsIndia

Divya Sundaraju

CRM Manager

After trying Next Gear, NetSuite, and Salesforce, Gallagher Business Development finds the perfect CRM with Zoho

Gallagher Business Development

Kevin Gallagher

President

How GarityAdvantage Leveraged Zoho CRM to Manage Their 2500+ Agents

GarityAdvantage

Amy Donahue

Senior Marketing Manager

A cloud phone service provider increased their revenue by 95% using Zoho CRM

Global Call Forwarding

Luke Genoyer

Business Development Manager

Renewable energy experts heat up their operations with Zoho CRM

Go Geothermal

Tim Williams

Executive Director

Green Endeavour revolutionizes customer management with Zoho CRM

Green Endeavour

Sarah Strathern

Projects and Innovation Manager

International fitness franchise enhances customer relations with Zoho CRM's seamless integrations

GYMGUYZ

Josh York

Founder & Chief Executive Officer

HexaHealth decreases its average lead response time by 80% using Zoho CRM Plus

HexaHealth

Amit Mutreja

Director of Product Management

i-literate - Customer Case Study

i-literate

Jolene Wood

Chief Executive Officer

Pioneering market leader in the Indian UAS market elevates business operations after employing Zoho CRM

ideaForge

Sanket Katkar

Marketing Manager

KOTS Housing drastically decreases response times and achieves greater operational efficiency using Zoho CRM

KOTS

Aswath Jayavel

Business Manager

World's leading testing platform revolutionizes scalability with Zoho CRM

LambdaTest

Suraj Kumar

Senior Sales Operations and Strategy Manager

Light & Glo Fragrances - Customer Case Study

Light & Glo Fragrances

Suji Sanjeevan

Co-founder & Director

LIVIN - Customer Case Study

LIVIN

Casey Lyons

Co-founder

Load Delivered achieves immediate ROI and standardized sales growth with Zoho CRM

LoadDelivered

Robert Peck

VP of Business Development

Logitek (Industrial Automation) achieves a 360° customer view and lower TCO with Zoho CRM

Logitek

Manuel Meijueiro

Customer Service Director

Lubrication Engineers achieves 6-month payback and 25% time savings with Zoho CRM

Lubrication Engineers

Paul Grimes

Chief Operating Officer

Magehost.com empowers ecommerce businesses across India to stay in top shape by using Zoho applications

Magehost

Sahil Chugh

Founder

Maneki Signage uses Zoho CRM to achieve a 360° customer view

Maneki Signage

Shu Ling

Owner

How a Mumbai-based real estate company replaced years of Salesforce customization with Zoho CRM Plus in mere months

Marathon Realty

Deepak Ramkrishna

Head of Marketing & Communications

Market Dojo achieves rapid growth and higher client retention with Zoho CRM

Market Dojo

Alun Rafique

co-founder/Director

Netherlands-based company transforms its operations using Zoho CRM

Maunt

Frank Westdorp

Supply Chain Manager

Fleet management solution provider McEasy leverages Zoho CRM to improve productivity

McEasy

Misar Suleman Jaya

Lead CRM Manager

MedsSpa Marketing Solutions - Customer Case Study

MedsSpa Marketing Solutions

Dave Belfiore

Sales Director

Global healthcare company secures their business health with Zoho CRM

Men's Health Clinic (MHC)

James Mathews

Chief Executive Officer

Zoho CRM delivers 70% ROI and 100% increase in productivity to software company MicroCAD

MicroCAD

Agustin Fernandez

Founder & CEO

MindNation, a mental health care company sees 60% ROI using Zoho CRM

MindNation

Daph Bájàs

Sales Director

An international hotel group Minor Hotels runs global sales on Zoho CRM

Minor Hotels

Olga Kovshanova

SR. Director Loyalty & Partnership and B2B Digital Sales

Mistras Group Uses Zoho CRM For Effective Account Management And To Increase Customer Acquisition

Mistras Group

Lane Pinkston

Sales Operations Manager

Zoho CRM improves customer relations and sales for stationery wholesaler, increasing revenue by more than 20%

Mostaco Marketing

Josef Carlo Velina

Founder

MPAC focuses on centralized relationship management and sees widespread benefit using Zoho CRM

Municipal Property Assessment Corporation

Chris Rickett

Director

MyStorage improves sales insights and performance using Zoho CRM

MyStorage

Khoa Kieu

Business Development & Sales Manager

OffiNeeds gains control over data and greater visibility into customer interactions using Zoho CRM

OffiNeeds

Shubra Acharya

Chief Executive Officer

OP360 pursues data-driven growth powered by Zoho CRM

OP360

Ben Roberts

President

How Parametrics Medical implemented Zoho CRM to enable sales

Parametrics Medical

K.C. Crabb

Senior Manager of Operations

An event service company revolutionises its business operations and client relationships using Zoho CRM

PBC Expo

Paula Wait

Business Systems Manager

Plenti uses Zoho to transform how Australians borrow and invest

Plenti

Ben Milsom

Chief Commercial Officer and Co-founder

Portman Asset Finance has better CRM adoption with Canvas for Zoho CRM

Portman Asset Finance

Jack Welsh

CRM Developer & Business Insights Associate

Prosound achieves cloud-based customer and equipment tracking with Zoho CRM

Prosound

Chester Hull

Founder/CEO

Marketing conglomerate implements Zoho CRM to accommodate rapid growth and expansion

PÜR Design

Dane Chebert

Director

An Australian government-funded company streamlines its operations and boosts customer management with Zoho CRM

Realise Business

Jacqui Attard

Chief Executive Officer

Redfern Flinn transforms traditional business processes and operations with Zoho CRM

Redfern Flinn Lifting Equipment

Lisa Strangwick

Group Performance Improvement Manager

ReVision Energy achieves scalable growth and a data-driven sales culture with Zoho CRM

ReVision Energy

Fred Greenhalgh

Digital Marketing Manager

Award-winning injection molding solutions provider, RJG Inc., utilizes Zoho CRM to improve productivity and time management

RJG Inc.

Jason Yoffy

Director of Engineering

Selectra achieves scalable growth and handles 50,000 activities per day with Zoho CRM

Selectra

Aurian De Maupeou

Co-founder

Wastewater energy company achieves digital transformation and a boost in sales by leveraging Zoho CRM

SHARC Energy

Mike Tanyi

Director of Marketing & IT

Shiji Switches to Zoho CRM to Optimize Global Sales Processes Across Entire Company

Shiji

Ryan King

Senior Director of Global Strategy

Sibedge switches from MS Dynamics to Zoho CRM for a more user-friendly experience

Sibedge

Andrey Podlesnykh

Head of Partnerships

Skills2Work increases team productivity by 40% using Canvas for Zoho CRM

Skills2Work

Jim Hincks

Director

How Solid Print3D Saw 2X Increase in Productivity and Revenue Using Zoho CRM

Solid Print3D

Juan Arias

Marketing and Business Analytics Manager

Southern Cross Protection achieves company-wide operational transformation and mobile field efficiency with Zoho CRM

Southern Cross Protection

Carlos Perez

Head of IT and Marketing

SquareMeal (UK restaurant guide) achieves 400% sales-process efficiency gain and 5 hours/week saved per user with Zoho CRM

SquareMeal

Simon White

Co-founder

Indonesia based advertising technology startup leverages Zoho CRM to achieve 25% growth on customer base

Stickearn

Stanley Chrislie

Head of Revenue Operations

Strata saves approximately 45,000 man-hours per month using Zoho CRM

Strata

Narendran Sivakumar

Senior Manager, Strategy

Creating Process Efficiency in the Real Estate Industry

Strike

Hannes Buhrmann

Chief Product Officer

Suzlon Energy - Customer Case Study

Suzlon Energy

Marshal Fernandes

Chief Financial Officer

Tawzef - Customer Case Study

Tawzef

TeleCloud uses Zoho's workflow automation to increase revenue by 30% without an increase in overhead

TeleCloud

Josiah Salser

Director of Operations

UK-based vitamin supplement retailer replaces Odoo with Zoho CRM for enhanced customer data management

The Good Vitamin Company

Ram Swamy

Chief Executive Officer

The Kings Secure Technologies group built a 360° sales pipeline with Zoho CRM

The Kings Secure Technologies (KST)

Jo Goulden

Head of Marketing

The Lead Exchange achieves reliable operations and improved agent communication with Zoho CRM

The Lead Exchange

Garrett Mitchell

Director of Agency Sales

The Men's Table provides excellent community service leveraging Zoho

The Men's Table

David Pointon

Founder, Director, and Kitchen Pantry Man

The Netmen Corp achieves higher profits and doubles repeat customer sales with Zoho CRM

The Netmen Corp

Ignacio Galarraga

CEO

How the streaming network achieved automation without loopholes with Zoho CRM Blueprint

The Streaming Network

Matthew Ley

President and Co-Founder

Tirun Travel Marketing achieves 30% boost in team productivity and 15% increase in group booking conversions with Zoho CRM

Tirun Travel Marketing

Ashwani Vatsa

Head- CRM

Tonari Inc. becomes CRM power users and restores business efficiency with Zoho CRM

Tonari Inc.

John Kelly

Chief Executive Officer

Trustmedis - Customer Case Study

Trustmedis

Yugo Artono

VP Marketing and Business Strategy

Digital marketing company drives better customer engagement with Zoho CRM

Urban Element

Natasha Ellard

Co-Owner and Managing Director

Valenta, a Digital Transformation Service company, optimizes business processes using Zoho CRM

Valenta

Jayesh Kasim

Co-Founder

Vitaquest Scores Efficiency Gains by Implementing Zoho

Vitaquest

Greg Longabucco

Manager of Packaging Development and Design

Automotive fin-tech platform drives its intricate business process using Zoho CRM and its integrations

Way.com

Avinash Chandran

Information Technology Support Manager

Wessuc's acute conversion from their legacy software to Zoho CRM signaled a risk, but turned out to be the best decision they made

Wessuc

Phil Cron

Director of Sales

Leading boutique fitness franchisor employs Zoho CRM to scale its fast-growing business

Xponential Fitness Inc.

Chris Neal

Executive Vice President of Technology

UK-based pioneers in shrink wrapping solutions, Yorkshire Packaging Systems, runs on Zoho CRM

Yorkshire Packaging Systems Ltd

Olivia Routledge

Marketing Manager

Business Expansion Service Uses Zoho CRM To Orchestrate Its Sales Process

Your Export Manager

Marieta

Finance and Reporting Manager

Zoho CRM B2B Case Studies & Customer Successes

Case Studies

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