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Visit WebsiteHow 24 Hours Group achieved a 70% increase in business efficiency with Zoho CRM
24 Hours Group
Ruben Gorjian
Chief Marketing Officer
Zoho CRM
Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system. Be it multi-channel communication, sales productivity, CRM insights, product customization, or third-party integration, Zoho CRM offers a host of features to support the requirements of small businesses as well as large enterprises.
Case Studies
Showing 119 Zoho CRM Customer Success Stories
How 99 Calls improved efficiency and client relations through strategic integration
99 Calls
Fred Lovine
President and Head of IT Development
Zoho CRM plays an integral role in governing a US-based tax and accounting firm's expeditious growth
Accountants and Business Advisors
Robert Craig
Chief Operating Officer
ActionCOACH uses Zoho CRM to manage and track their client and prospect lists
ActionCoach
Jody Johnson
CEO
ADTRAV optimizes Zoho CRM to meet their industry-specific needs and achieves a 100% adoption rate
Adtrav
Kristian Collins
Director of Group Air, Meetings and Events, and Vacations
How Agappe plans their unique journey cycles, optimizes account management, and improves productivity with Zoho CRM
Agappe
Thomas John
Managing Director
Zoho CRM Plus helps Agoda’s Strategic Partnerships team manage workflows and communicate with partners
Agoda
Pierre Honne
Director of Partnerships Innovation
GoldenLion Implements Real Estate Agency CRM for Airport Property
Airport Property
Guy de la Porte
Chief Executive Officer
How Zoho Transformed A Business Culture And Customer Relationships
Allergy Standards Limited
John Mckeon
Co-founder
Financial services firm utilizes Zoho CRM's Gmail integration for increased efficiency
ALTUS Wealth Solutions
John Buerger
CFP™ Professional
Global water company sees sales expand and increase after switching to Zoho CRM
Amiad Water Systems
Marina Steinberg
Manager
Clothing company delivers custom apparel and personal connections using Zoho CRM
Apliiq
Emily Gruber
Chief Financial Officer
Zoho CRM Helps Aqua Expeditions In Their Expansion To Coastal Cruising
Aqua Expeditions
Hanh Nguyen
Digital Marketing Manager
Arctic Spas speeds up critical approval process by 90% with CRM Canvas
Arctic Spas
Mike Sigvaldason
CRM System Administrator
Quebec-based cabinet manufacturing company increases productivity with Zoho CRM
Armoires AD+
Dany Gilbert
President
Ascent Solutions uses Zoho CRM to unify business activities
Ascent Solutions
Daniel Chan
Director of Professional Services
Italian auction house Aste33 leverages Zoho CRM to increase revenue by 20%
Aste33
Andrea Massarotto
Founding Board Member
ATM2Go - Customer Case Study
ATM2Go
How India's overseas education experts tripled their productivity with Zoho CRM
Azent Overseas Education
Kechit Goyal
Chief Growth Officer
Beck Flavors runs an efficient sales team with Zoho CRM
Beck Flavors
Matt Carr
President
How Bernard Health Saved $1M Switching from Salesforce to Zoho
Bernard Health
Alex Tolbert
Founder
Booth & Partners elevates service delivery with an 82% fulfillment rate powered by Zoho
Booth & Partners
Chad Chambers
Head of Organizational Innovation
Brigade Plus transforms sales management and customer journeys with Zoho CRM
Brigade Plus
Ponappa PM
Head
Call Center Sales Pro increases sales productivity with CRM Canvas
Call Center Sales Pro
Marc Fishman
Director Of Sales And Marketing
International freight forwarding company observed 10% lead conversion rate with Zoho CRM
Cargo Services Far East
Stanley Lee
Associate Director of Corporate Marketing
Zoho CRM helped CARS Protection Plus, an auto warranty company in Pennsylvania, improve account retention by 40%
CARS Protection Plus
Rick Tudor
Director of Operations
Zoho CRM fuels Carsome to provide a seamless car buying and selling experience
Carsome
Mansour Safarzadeh
Regional Project Manager
Largest industrial refrigeration contractor in North America sees a 20% boost in sales upon employing Zoho CRM
CIMCO Refrigeration
David Fauser
Director of Sales
How CityDance manages its data with Zoho CRM and brings the beauty and art of dance to Washington D.C.
CityDance
Alexe Nowakowski
Executive Director
Clozette Group finds sales structure with Zoho CRM
Clozette Group
Janice Chia
Integrated Solution Strategist
Comet upgrades from Outlook Express to Zoho CRM to create strong relationships with customers
Comet
Raja Selarka
Chief Executive Officer
US-based insurance agency achieves a remarkable 100% increase in customer response rates
Compass Health Agency
Ripley F
Vice President
CPS Media boosts customer engagement with Zoho CRM
CPS Media
Roselyne Thibault
VP Finance
Crown Bees - Customer Case Study
Crown Bees
Karl Alexander
Marketing Director
World's first diamond commodities producer chooses Zoho CRM to scale expeditiously
Diamond Standard
Anila Daci
Director of Quality Assurance
A Singapore-based marketing company that grew 5 times in just 5 years!
Display Science
Tony George
Founder
DotPe leverages Zoho CRM Plus's customizations and robust system to achieve above and beyond
DotPe
Pratyush Saurabh
Senior Manager - Strategy & Business Ops
Duratuf increases their ROI 400% using Zoho CRM
Duratuf
Aayush Kejriwal
Chief Executive Officer
Israel-based ed tech company has enhanced its sales productivity with Zoho CRM
Edusoft
Harmodio Deycaza
Sales Director
US-based manufacturer replaces Salesforce with Zoho CRM Plus and says they will never go back
Electric Mirror
Robert Hernandez
Vice President of Sales Operations
En Route Technologies LLC - Customer Case Study
En Route Technologies LLC
Ayman Alibrahim
Managing Director
Financial software company switches to Zoho CRM after seven years of Salesforce
Enzumo
Peter Worn
Independent Director
Zoho CRM delivers 100% ROI to Singapore-based audiovisual company, ESCO
ESCO
Sujith Sivaram
Managing Director
Fred. Olsen Cruise Lines sail to success with Zoho CRM Plus
Fred. Olsen Cruise Lines
Nicki Gordon
CRM Manager
Online Investment Platform Increases Productivity 5X by Implementing Zoho CRM
FundsIndia
Divya Sundaraju
CRM Manager
After trying Next Gear, NetSuite, and Salesforce, Gallagher Business Development finds the perfect CRM with Zoho
Gallagher Business Development
Kevin Gallagher
President
How GarityAdvantage Leveraged Zoho CRM to Manage Their 2500+ Agents
GarityAdvantage
Amy Donahue
Senior Marketing Manager
A cloud phone service provider increased their revenue by 95% using Zoho CRM
Global Call Forwarding
Luke Genoyer
Business Development Manager
Renewable energy experts heat up their operations with Zoho CRM
Go Geothermal
Tim Williams
Executive Director
Green Endeavour revolutionizes customer management with Zoho CRM
Green Endeavour
Sarah Strathern
Projects and Innovation Manager
International fitness franchise enhances customer relations with Zoho CRM's seamless integrations
GYMGUYZ
Josh York
Founder & Chief Executive Officer
HexaHealth decreases its average lead response time by 80% using Zoho CRM Plus
HexaHealth
Amit Mutreja
Director of Product Management
i-literate - Customer Case Study
i-literate
Jolene Wood
Chief Executive Officer
Pioneering market leader in the Indian UAS market elevates business operations after employing Zoho CRM
ideaForge
Sanket Katkar
Marketing Manager
KOTS Housing drastically decreases response times and achieves greater operational efficiency using Zoho CRM
KOTS
Aswath Jayavel
Business Manager
World's leading testing platform revolutionizes scalability with Zoho CRM
LambdaTest
Suraj Kumar
Senior Sales Operations and Strategy Manager
Light & Glo Fragrances - Customer Case Study
Light & Glo Fragrances
Suji Sanjeevan
Co-founder & Director
LIVIN - Customer Case Study
LIVIN
Casey Lyons
Co-founder
Zoho CRM Delivers Immediate ROI For Transportation Company
LoadDelivered
Robert Peck
VP of Business Development
Zoho CRM helps project management company manage their entire customer life cycle with ease
Logitek
Manuel Meijueiro
Customer Service Director
Global lubricant solutions provider observes Zoho CRM's massive impact within six months of implementation
Lubrication Engineers
Paul Grimes
Chief Operating Officer
Magehost.com empowers ecommerce businesses across India to stay in top shape by using Zoho applications
Magehost
Sahil Chugh
Founder
Maneki Signage uses Zoho CRM to achieve a 360° customer view
Maneki Signage
Shu Ling
Owner
How a Mumbai-based real estate company replaced years of Salesforce customization with Zoho CRM Plus in mere months
Marathon Realty
Deepak Ramkrishna
Head of Marketing & Communications
Market Dojo Prospers by Relying on Zoho CRM as the 'Linchpin' of Their System
Market Dojo
Alun Rafique
co-founder/Director
Netherlands-based company transforms its operations using Zoho CRM
Maunt
Frank Westdorp
Supply Chain Manager
Fleet management solution provider McEasy leverages Zoho CRM to improve productivity
McEasy
Misar Suleman Jaya
Lead CRM Manager
MedsSpa Marketing Solutions - Customer Case Study
MedsSpa Marketing Solutions
Dave Belfiore
Sales Director
Global healthcare company secures their business health with Zoho CRM
Men's Health Clinic (MHC)
James Mathews
Chief Executive Officer
Zoho CRM delivers 70% ROI and 100% increase in productivity to software company MicroCAD
MicroCAD
Agustin Fernandez
Founder & CEO
MindNation, a mental health care company sees 60% ROI using Zoho CRM
MindNation
Daph Bájàs
Sales Director
An international hotel group Minor Hotels runs global sales on Zoho CRM
Minor Hotels
Olga Kovshanova
SR. Director Loyalty & Partnership and B2B Digital Sales
Mistras Group Uses Zoho CRM For Effective Account Management And To Increase Customer Acquisition
Mistras Group
Lane Pinkston
Sales Operations Manager
Zoho CRM improves customer relations and sales for stationery wholesaler, increasing revenue by more than 20%
Mostaco Marketing
Josef Carlo Velina
Founder
MPAC focuses on centralized relationship management and sees widespread benefit using Zoho CRM
Municipal Property Assessment Corporation
Chris Rickett
Director
MyStorage improves sales insights and performance using Zoho CRM
MyStorage
Khoa Kieu
Business Development & Sales Manager
OffiNeeds gains control over data and greater visibility into customer interactions using Zoho CRM
OffiNeeds
Shubra Acharya
Chief Executive Officer
OP360 pursues data-driven growth powered by Zoho CRM
OP360
Ben Roberts
President
How Parametrics Medical implemented Zoho CRM to enable sales
Parametrics Medical
K.C. Crabb
Senior Manager of Operations
An event service company revolutionises its business operations and client relationships using Zoho CRM
PBC Expo
Paula Wait
Business Systems Manager
Plenti uses Zoho to transform how Australians borrow and invest
Plenti
Ben Milsom
Chief Commercial Officer and Co-founder
Portman Asset Finance has better CRM adoption with Canvas for Zoho CRM
Portman Asset Finance
Jack Welsh
CRM Developer & Business Insights Associate
Caller Experience Company Transforms Customer and Equipment Tracking with Zoho CRM
Prosound
Chester Hull
Founder/CEO
Marketing conglomerate implements Zoho CRM to accommodate rapid growth and expansion
PÜR Design
Dane Chebert
Director
An Australian government-funded company streamlines its operations and boosts customer management with Zoho CRM
Realise Business
Jacqui Attard
Chief Executive Officer
Redfern Flinn transforms traditional business processes and operations with Zoho CRM
Redfern Flinn Lifting Equipment
Lisa Strangwick
Group Performance Improvement Manager
Zoho Helps Change the Culture at Revision Energy
ReVision Energy
Fred Greenhalgh
Digital Marketing Manager
Award-winning injection molding solutions provider, RJG Inc., utilizes Zoho CRM to improve productivity and time management
RJG Inc.
Jason Yoffy
Director of Engineering
French energy company grows globally after discovering Zoho CRM
Selectra
Aurian De Maupeou
Co-founder
Wastewater energy company achieves digital transformation and a boost in sales by leveraging Zoho CRM
SHARC Energy
Mike Tanyi
Director of Marketing & IT
Shiji Switches to Zoho CRM to Optimize Global Sales Processes Across Entire Company
Shiji
Ryan King
Senior Director of Global Strategy
Sibedge switches from MS Dynamics to Zoho CRM for a more user-friendly experience
Sibedge
Andrey Podlesnykh
Head of Partnerships
Skills2Work increases team productivity by 40% using Canvas for Zoho CRM
Skills2Work
Jim Hincks
Director
How Solid Print3D Saw 2X Increase in Productivity and Revenue Using Zoho CRM
Solid Print3D
Juan Arias
Marketing and Business Analytics Manager
Australia's premier security company plans to run Zoho as the core of its systems
Southern Cross Protection
Carlos Perez
Head of IT and Marketing
SquareMeal - Customer Case Study
SquareMeal
Simon White
Co-founder
Indonesia based advertising technology startup leverages Zoho CRM to achieve 25% growth on customer base
Stickearn
Stanley Chrislie
Head of Revenue Operations
Strata saves approximately 45,000 man-hours per month using Zoho CRM
Strata
Narendran Sivakumar
Senior Manager, Strategy
Creating Process Efficiency in the Real Estate Industry
Strike
Hannes Buhrmann
Chief Product Officer
Suzlon Energy - Customer Case Study
Suzlon Energy
Marshal Fernandes
Chief Financial Officer
Tawzef - Customer Case Study
Tawzef
TeleCloud uses Zoho's workflow automation to increase revenue by 30% without an increase in overhead
TeleCloud
Josiah Salser
Director of Operations
UK-based vitamin supplement retailer replaces Odoo with Zoho CRM for enhanced customer data management
The Good Vitamin Company
Ram Swamy
Chief Executive Officer
The Kings Secure Technologies group built a 360° sales pipeline with Zoho CRM
The Kings Secure Technologies (KST)
Jo Goulden
Head of Marketing
The Lead Exchange Finds Reliability and Ease-of-Use Switching to Zoho CRM
The Lead Exchange
Garrett Mitchell
Director of Agency Sales
The Men's Table provides excellent community service leveraging Zoho
The Men's Table
David Pointon
Founder, Director, and Kitchen Pantry Man
Design Company Sees Sales and Incomes Jump after Implementing Zoho
The Netmen Corp
Ignacio Galarraga
CEO
How the streaming network achieved automation without loopholes with Zoho CRM Blueprint
The Streaming Network
Matthew Ley
President and Co-Founder
Royal Caribbean Cruises' India Representative Tirun Travel Marketing Runs On Zoho CRM
Tirun Travel Marketing
Ashwani Vatsa
Head- CRM
Zoho CRM Helps Consulting Company Deliver Exemplary Service
Tonari Inc.
John Kelly
Chief Executive Officer
Trustmedis - Customer Case Study
Trustmedis
Yugo Artono
VP Marketing and Business Strategy
Digital marketing company drives better customer engagement with Zoho CRM
Urban Element
Natasha Ellard
Co-Owner and Managing Director
Valenta, a Digital Transformation Service company, optimizes business processes using Zoho CRM
Valenta
Jayesh Kasim
Co-Founder
Vitaquest Scores Efficiency Gains by Implementing Zoho
Vitaquest
Greg Longabucco
Manager of Packaging Development and Design
Automotive fin-tech platform drives its intricate business process using Zoho CRM and its integrations
Way.com
Avinash Chandran
Information Technology Support Manager
Wessuc's acute conversion from their legacy software to Zoho CRM signaled a risk, but turned out to be the best decision they made
Wessuc
Phil Cron
Director of Sales
Leading boutique fitness franchisor employs Zoho CRM to scale its fast-growing business
Xponential Fitness Inc.
Chris Neal
Executive Vice President of Technology
UK-based pioneers in shrink wrapping solutions, Yorkshire Packaging Systems, runs on Zoho CRM
Yorkshire Packaging Systems Ltd
Olivia Routledge
Marketing Manager
Business Expansion Service Uses Zoho CRM To Orchestrate Its Sales Process
Your Export Manager
Marieta
Finance and Reporting Manager
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