Case Study: En Route Technologies LLC streamlines operations and improves collaboration with Zoho One

En Route Technologies LLC - Customer Case Study

En Route Technologies LLC, a Dubai-based security surveillance service provider, was struggling with a fragmented technology stack. Though they used multiple apps with some integrations, these connections were problematic and created operational inefficiencies. Seeking a unified platform to manage all business areas, the company turned to Zoho CRM as part of the broader Zoho One suite for a native and comprehensive solution.

The vendor, Zoho, implemented its Zoho One platform to centrally manage everything from finance with Books to customer support with Desk and internal collaboration with Workdrive and Mail. The solution integrated all operations, eliminated communication gaps, and made information readily accessible. This saved the company significant computational time, reduced weekly meeting time, and ensured that all team efforts were connected rather than siloed, maximizing their operational ROI.

En Route Technologies LLC

Ayman Alibrahim

Managing Director