Case Study: RJG Inc. boosts productivity and ROI with Zoho CRM

Award-winning injection molding solutions provider, RJG Inc., utilizes Zoho CRM to improve productivity and time management

RJG Inc., an award-winning provider of injection molding solutions, faced significant operational challenges with its outdated, server-based CRM. The previous system, SalesLogix, was inefficient and time-consuming, particularly for generating customer quotes and reporting. These limitations were hindering the company's growth and productivity, prompting a search for a more robust solution.

The company implemented Zoho CRM, chosen for its ease of integration and alignment with their values, with assistance from a Zoho Advanced partner. The solution included custom modules, workflow automation, and deep integrations with other Zoho products like Analytics and Desk. This created a unified system that streamlined sales, support, and training processes. As a result, RJG Inc. achieved a 776% annual ROI, a net benefit of over $716,000, and a more than 50% increase in efficiency and productivity, attributing this success directly to Zoho CRM.

RJG Inc.

Jason Yoffy

Director of Engineering