Case Study: Booth & Partners boosts fulfillment and efficiency with Zoho CRM

Booth & Partners elevates service delivery with an 82% fulfillment rate powered by Zoho

Booth & Partners, an outsourcing and offshoring consulting firm, faced challenges managing its rapid growth, including the need to strengthen customer relationships, optimize recruitment, and centralize data. To move beyond spreadsheets, the company chose Zoho's integrated platform, specifically Zoho One with its CRM and Recruit applications, for its comprehensive, scalable, and secure solution.

The solution implemented by Zoho, with assistance from partner Devtac, integrated sales and recruitment pipelines, automated workflows, and centralized data management. This resulted in a job fulfillment rate increase from 56% to 82%, a talent acquisition closing rate jump from 37% to 89%, and a 50% reduction in turnaround times, enabling sustainable operational excellence for the growing company.

Booth & Partners

Chad Chambers

Head of Organizational Innovation