Case Study: OP360 achieves 60% year-over-year growth with Zoho CRM

OP360 pursues data-driven growth powered by Zoho CRM

OP360, an emerging global leader in outsourcing solutions, was experiencing significant operational challenges due to its rapid growth. Their reliance on a fragmented Google Suite platform led to version control issues, inefficient data analysis, and delays that hindered their competitive position. To support their data-driven growth, they turned to the vendor Zoho and implemented Zoho CRM and the broader Zoho One business suite.

The solution from Zoho provided a unified ecosystem with seamless integrations, powerful customization, and automation capabilities. This enabled OP360 to automate its sales workflows, enhance team collaboration, and gain actionable data insights. The measurable impact was substantial, contributing to the company's achievement of 60% year-over-year growth for five to six consecutive years by streamlining operations and saving valuable man-hours.

OP360

Ben Roberts

President