Case Study: Sibedge achieves 15% sales efficiency boost with Zoho CRM

Sibedge switches from MS Dynamics to Zoho CRM for a more user-friendly experience

Sibedge, a globally distributed software engineering company, faced challenges with its previous Microsoft Dynamics CRM, which was overly complex and difficult to customize. This led to poor user adoption and inefficient sales processes. Seeking a more user-friendly and flexible solution, the company turned to Zoho CRM.

By implementing Zoho CRM, Sibedge streamlined its lead management, automated workflows with blueprint and workflow rules, and integrated numerous third-party applications. This solution provided a unified business overview and automated repetitive tasks. As a result, Sibedge achieved a 15% boost in sales efficiency and saw a significantly higher CRM adoption rate across its teams.

Sibedge

Andrey Podlesnykh

Head of Partnerships